Agency Manager

Company Description Care Health Insurance is a specialized health insurer offering a wide range of products, including retail health insurance, top-up coverage, personal accident, maternity, international travel, and critical illness plans. The company also serves corporate clients with group health and group personal accident insurance, and offers micro insurance solutions for rural markets along with comprehensive wellness services. Guided by a consumer-centric philosophy, Care Health Insurance invests heavily in technology to enhance customer service, drive product innovation, and deliver value-for-money solutions. The company has been recognized in the industry, receiving the “Smart Insurer” and “Sales Champion” awards in the Health Insurance category at the ET Now Insurance Summit & Awards 2025.
Role Description The Agency Manager is a full-time, on-site role based in the Mumbai Metropolitan Region, responsible for leading and growing the agency sales channel for Care Insurance. This role involves recruiting, training, and mentoring agency partners and advisors, setting sales targets, and monitoring performance to ensure achievement of business objectives. The Agency Manager will develop and implement local sales strategies, support partners with product knowledge and tools, and ensure compliance with regulatory and company policies. Day-to-day tasks include conducting regular field visits, organizing sales campaigns and customer outreach activities, analyzing market trends, and preparing performance reports for senior management. The role also requires close collaboration with internal teams such as underwriting, operations, and customer service to deliver a seamless experience for customers and partners.
Qualifications
Experience in agency or channel management, preferably in insurance or financial services, with proven success in meeting sales and growth targets.
Strong leadership and people management skills, including recruiting, training, coaching, and performance management of sales teams or agency partners.
Excellent communication, negotiation, and relationship-building abilities to work effectively with advisors, customers, and internal stakeholders.
Sound understanding of health insurance products, market dynamics, and regulatory requirements, or ability to learn quickly and apply product knowledge in the field.
Analytical and planning skills to interpret sales data, identify opportunities, and design effective local sales strategies and campaigns.
Comfort with using digital tools, CRM systems, and basic MS Office applications for reporting, tracking, and communication.
Bachelor’s degree in Business, Finance, Marketing, or a related field; an MBA or equivalent professional qualification is an advantage.
Prior experience working in the Mumbai Metropolitan Region or similar urban markets, with familiarity with local customer segments and distribution networks, is beneficial.

Work arrangement
No