Ecommerce Executive

Seeking a Dynamic Customer Service Specialist for a D2C brand based in Mumbai.
Job Responsibilities
E-commerce Management:
• Upload and manage products on Shopify and other sales platforms.
• Ensure accurate product descriptions, pricing, and visuals.
• Regularly update inventory and monitor website functionality.
Client Relations:
• Respond to client inquiries promptly and professionally.
• Assist with order follow-ups, ensuring seamless communication and client satisfaction.
• Develop and nurture relationships with clients, offering personalised support.
Graphic Design:
• Help create visually appealing marketing materials, including banners, social media posts, and promotional designs.
• Collaborate on design projects for exhibitions and events.
Exhibition Support:
• Assist in planning and setting up exhibitions, ensuring smooth execution.
• Represent the brand at events, engaging with clients and maintaining a professional image.
Job Requirements
• Proficiency in Shopify or similar e-commerce platforms of at least 1 year.
• Basic graphic design skills; familiarity with tools like Canva, Adobe Photoshop, or Illustrator is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks and deadlines effectively.
• An interest in fashion, luxury, or sustainability is desirable.

Work arrangement
No