AI Engineer, Smart Claims

About Amplify Health
Who We Are
Amplify Health Asia Pte. Limited (Amplify Health) is a pan-Asian health technology and analytics company which brings together health technology assets, proprietary data analytics and healthcare expertise to support innovation across the healthcare value chain.
Headquartered in Singapore, Amplify Health operates in 10 markets across the region: Australia, Hong Kong, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore, Thailand and Vietnam.
Amplify Health develops integrated solutions that empower healthcare payors, providers and policymakers across Asia to identify value and drive new partnerships, understand variation and address systemic inefficiencies—with the aim of improving outcomes for individuals and the sustainability of health systems.
Powered by a clinically enriched data foundation, Amplify Health’s health intelligence platform combines modular AI solutions, context-aware automation and deep regional insights to offer localised, AI-powered health solutions spanning health payment integrity to chronic disease management. The company’s technology has earned recognition at several industry competitions, including the Celent Model Insurer Awards, ITC Asia Awards and SBR Technology Excellence Awards.
As an ISO27001 certified organisation, Amplify Health maintains clearly defined policies, structured oversight mechanisms and ongoing risk assessments that ensure alignment with global best practices on enterprise data security
Our Vision and Ambition
To build the leading healthcare AI and platform services company in Asia that transforms the delivery of health and wellness for patients and communities by combining and leveraging the distinctive and complementary assets and strengths of AIA and Discovery.
Amplify Health will simplify access to health data and AI Innovation to accelerate distinct and disruptive healthcare value insights and resulting improvements in health outcomes through value-based care, personalised care plans and aligning individuals’ lifestyle/ behavioural choices.
By 2028, Amplify Health will have in place one of Asia’s strongest health-tech and AI capabilities; a comprehensive, integrated health technology stack supported by precision insights derived from proprietary data pools.
The Position
Summary
The AI Engineer will design, develop, deploy, and optimize AI-powered solutions leveraging Large Language Models (LLMs) and enterprise AI services including OpenAI, Azure OpenAI, Google Gemini, Azure Document Intelligence, AI Search, vector databases, and intelligent automation platforms. The role is responsible for building production-grade AI applications, implementing RAG (Retrieval-Augmented Generation) architectures, integrating AI services into business workflows, ensuring security and governance, and driving innovation through emerging AI technologies.
The successful candidate will work closely with product, engineering, business, and data teams to deliver scalable, secure, and high-impact AI solutions.
Responsibilities
1) Design and Develop AI & Generative AI Solutions
Design, develop, and deploy AI applications using OpenAI, Azure OpenAI, Gemini, and other foundation models.
Build RAG solutions using vector databases, embeddings, semantic search, and knowledge management platforms.
Develop AI agents, copilots, chatbots, and workflow automation solutions.
Engineer prompts, evaluation frameworks, and AI orchestration pipelines to improve model performance and reliability.
Create APIs, microservices, and cloud-native architectures supporting enterprise AI use cases.
2) Implement Intelligent Document Processing & AI Services
Develop document processing solutions using Azure Document Intelligence, OCR technologies, and other AI services.
Extract, classify, validate, and transform structured and unstructured data from documents.
Integrate AI services such as speech, vision, language understanding, translation, and content moderation into business applications.
Design data pipelines to support AI training, retrieval, and analytics workloads.
Ensure high-quality data processing and model outputs through robust validation frameworks.
3) AI Platform Engineering, Security & Governance
Design scalable AI architectures on Azure and multi-cloud environments.
Implement AI security, responsible AI practices, governance, compliance, and data privacy requirements.
Monitor model performance, cost optimization, latency, hallucination mitigation, and solution reliability.
Build CI/CD pipelines, MLOps/LLMOps practices, model deployment automation, and observability frameworks.
Establish best practices for AI solution lifecycle management and enterprise adoption.
4) Innovation, Stakeholder Collaboration & Enablement
Partner with business stakeholders to identify and prioritize AI opportunities.
Provide technical leadership and recommendations on AI strategy, tooling, and emerging technologies.
Conduct proof-of-concepts (POCs), pilots, and production implementations for AI initiatives.
Stay current with advancements in GenAI, multimodal AI, AI agents, LLM frameworks, and industry trends
Candidate Profile
Experience and Qualifications
Over 5+ years of software engineering, cloud engineering, data engineering, or AI development experience, with at least 2+ years focused on AI/GenAI solutions.
Demonstrated success in delivering enterprise-scale AI, machine learning, intelligent automation, or data-driven solutions.
Proven experience with OpenAI, Azure OpenAI, Google Gemini, Anthropic Claude, or similar foundation models.
Hands-on experience with Azure Document Intelligence, OCR solutions, and intelligent document processing platforms.
Experience implementing RAG architectures, vector databases (Azure AI Search, Pinecone, Weaviate, ChromaDB, etc.), embeddings, and semantic search.
Strong development experience in Python, REST APIs, SDK integration, and cloud-native application development.
Experience with Azure services such as Azure AI Foundry, Azure AI Search, Functions, App Services, Container Apps, Kubernetes, Storage, and Key Vault.
Knowledge of ML/LLM frameworks including LangChain, LangGraph, Semantic Kernel, LlamaIndex, AutoGen, or similar.
Experience with DevOps/MLOps/LLMOps practices, GitHub, CI/CD, monitoring, and cloud security.
Understanding of Responsible AI, model evaluation, governance, privacy, and compliance requirements.
Bachelor’s degree in Engineering, Technology, Computer Science, Artificial Intelligence, Data Science. or related field required.
Competencies & Core Characteristics:
We are seeking a professional who embodies the following competencies and characteristics essential for success in our scale-up environment:
Technical Domain Expertise: Possesses deep expertise across Generative AI, LLMs, AI agents, intelligent document processing, cloud AI services, and modern software engineering practices. Maintains current knowledge of rapidly evolving AI technologies and translates them into business value.
Strategic Architect: Able to design scalable, secure, and future-ready AI solutions aligned with business objectives. Balances innovation with practical implementation considerations including cost, performance, governance, and maintainability.
Unifier & Cross-Functional Influencer: Collaborates effectively across engineering, product, business, security, and operations teams. Influences stakeholders through technical credibility and communicates complex AI concepts in a clear and actionable manner.
Data-Driven Decisiveness: Uses quantitative metrics, experimentation, evaluations, and operational insights to guide decisions. Continuously measures AI solution effectiveness and drives improvements based on data and business outcomes.
Customer-Obsessed Advocate: Maintains a strong focus on delivering meaningful customer and business impact. Designs AI solutions that improve user experience, productivity, accuracy, and overall value realization.
Resilient Operator: Thrives in rapidly evolving technology environments and adapts quickly to changing priorities. Demonstrates ownership, accountability, and persistence in solving complex technical challenges.
Insatiable Curiosity: Continuously explores emerging AI trends, tools, models, and research developments. Challenges conventional approaches and actively identifies opportunities for innovation and competitive advantage.
Preferred Technical Skills Matrix
Must Haves:
Generative AI & LLM Platforms
OpenAI / Azure OpenAI
Google Gemini
Prompt Engineering
LLM Application Development & Orchestration
RAG (Retrieval-Augmented Generation) Architecture
LangChain and/or Semantic Kernel
REST API Integration
Python
Knowledge Retrieval & Search
Azure AI Search / Vector Databases

Work arrangement
No