Business Analyst

Key Responsibilities
Gather, analyze, and document business requirements from stakeholders.
Prepare BRD, FRD, SRS, use cases, process flows, and functional specifications.
Facilitate stakeholder workshops, requirement elicitation sessions, and solution discussions.
Support ICT implementation projects, Smart City initiatives, e-Governance platforms, and ICCC deployments.
Conduct gap analysis, business process mapping, and solution recommendations.
Coordinate with technical teams, vendors, and client stakeholders for successful project execution.
Support UAT planning, testing, issue resolution, and deployment activities.
Monitor project progress and ensure alignment with business objectives.
Prepare project reports, presentations, and status updates for senior management and government authorities.
Required Skills & Experience
Minimum 5 years of experience in Business Analysis, ICT consulting, e-Governance, Smart City, or digital transformation projects.
Strong experience in requirement gathering, documentation, stakeholder management, and solution design.
Knowledge of Smart City ecosystems, ICCC, urban technologies, GIS, IoT, or citizen service platforms will be preferred.
Familiarity with Agile, Waterfall, or hybrid project delivery methodologies.
Excellent analytical, communication, and presentation skills.
Proficiency in MS Office, Visio, Jira, Confluence, or similar tools.
Preferred Experience
Experience working with Government, PSU, Smart City SPVs, Urban Local Bodies (ULBs), or public sector projects.
Exposure to ICT master planning, command and control centers, urban mobility, utilities, public safety, or citizen engagement platforms.
Understanding of digital governance frameworks and public sector technology implementations.

Work arrangement
No