Marketplace Account Manager (Ecommerce)

ABOUT INVISEL
Invisel is India's first nanotechnology-based home surface protection brand. Our nano-coatings create an invisible protective shield on home surfaces like glass, fabric, marble, leather, and tiles — protecting them from stains and damage for months. We are a fast-growing D2C brand, and online marketplaces like Amazon and Flipkart are among our most important channels for reaching customers, driving revenue, and scaling the brand beyond our own website.
THE ROLE
We are looking for an E-Commerce Marketplace Manager who owns Invisel's presence and performance across Amazon, Flipkart, and other relevant online marketplaces — end to end. This is not a listings-and-reporting role. This is an ownership role: you are responsible for how Invisel shows up, sells, and grows on every marketplace we operate on.
You will work closely with the content team, performance marketing team, and operations/inventory teams — ensuring every listing is optimised, every campaign is executed on time, and every marketplace account stays healthy and growing.
This role is for you if you have independently managed a brand's presence on Amazon, Flipkart, or another online marketplace before, understand how catalog, pricing, inventory, and advertising work together to drive marketplace sales, and can take full ownership of the numbers — not just the activity.
WHAT YOU WILL OWN
▸ 1. Marketplace Account Management
● Manage the complete day-to-day operations of Invisel's Amazon and Flipkart accounts
● Take end-to-end ownership of marketplace performance across all listed platforms
● Monitor marketplace dashboards, notifications, account health, and performance metrics daily
● Resolve listing errors, suppressed products, inventory issues, and other account-related concerns quickly
● Coordinate with marketplace support teams whenever required
● Ensure full compliance with each marketplace's policies and guidelines
▸ 2. Sales & Business Growth
● Develop and execute strategies to grow marketplace sales month on month
● Monitor daily, weekly, and monthly sales performance against targets
● Analyse SKU-level performance — identify what's working and what isn't, and act on it
● Identify opportunities to improve visibility, traffic, and conversion across marketplaces
● Own monthly and quarterly marketplace sales targets
▸ 3. Catalog, Listing & Pricing
● Manage and maintain accurate product listings — titles, descriptions, bullet points, images, and specifications
● Coordinate with the content and creative teams for listing optimisation and marketplace-specific creatives
● Monitor competitor pricing and marketplace movements; maintain competitive, profitable pricing
● Plan and execute marketplace promotions, deals, and coupon campaigns
● Fix listing suppression, catalog errors, or incorrect categorisation as soon as they arise
▸ 4. Inventory & Order Coordination
● Coordinate with inventory and operations teams to maintain healthy, campaign-ready stock levels across all marketplaces
● Monitor SKU-wise inventory and flag stock-out or overstock risks early
● Track order processing, cancellations, and returns, and resolve fulfilment issues with the relevant teams
▸ 5. Marketplace Advertising & Campaigns
● Coordinate with the performance marketing team on Amazon and Flipkart advertising
● Provide SKU-level insights to guide ad spend and campaign planning
● Plan and coordinate participation in major marketplace sale events (e.g. Amazon Great Indian Festival, Flipkart Big Billion Days)
● Ensure pricing, inventory, and listings are campaign-ready ahead of every major sale event
▸ 6. Analytics & Reporting
● Prepare and share weekly and monthly marketplace performance reports — sales, orders, conversion, traffic, returns, and profitability
● Maintain SKU-level performance tracking across all marketplaces
● Turn data into clear, actionable recommendations for the wider team
WHAT WE'RE LOOKING FOR
▸ Background — Non-Negotiable
● 2–4 years of hands-on experience in e-commerce marketplace management
● Has independently managed Amazon and Flipkart seller/vendor accounts for a brand
● Has previously owned marketplace performance for one or more brands independently — not just supported a larger team
● Strong Excel / Google Sheets skills — comfortable working with SKU-level data daily
▸ Skills — Non-Negotiable
● Deep working knowledge of Amazon Seller Central and Flipkart Seller Hub operations
● Understands how catalog, pricing, inventory, and advertising work together to drive marketplace sales — not siloed thinking
● Strong analytical ability — reads marketplace data and draws clear, actionable conclusions
● Clear communicator — coordinates confidently with content, creative, performance marketing, and operations teams
● Organised — manages multiple SKUs, listings, and marketplace dashboards without dropping anything

Work arrangement
No