Senior QA Engineer — Web & Mobile

Role Overview: We are looking for a Senior QA Automation Engineer with a minimum of 7 years
of software testing experience, including strong hands-on automation across web (Playwright)
and mobile (Appium) platforms. The ideal candidate owns automation frameworks end to end,
brings a strong testing-fundamentals background, and can independently drive quality strategy
across product releases while mentoring the wider QA team.
Key Responsibilities:
Test Planning & Design
• Understand project requirements and develop detailed test plans, test cases, test scenarios, and the corresponding automation strategy.
• Participate in requirement analysis, design discussions, and review meetings to provide input on testability, risk, and automation feasibility.
• Decide what belongs in automation vs. manual/exploratory testing and define the regression scope for each release.
Automation Framework Ownership
• Design, build, and maintain scalable automation frameworks using Playwright (TypeScript/JavaScript) for web and Appium for Android/iOS.
• Establish and enforce framework conventions — page/domain helpers, fixtures, test data builders, reusable utilities — so the suite stays maintainable as it grows.
• Integrate automated suites into CI/CD pipelines (Jenkins / Bitbucket Pipelines / GitHub Actions) with scheduled runs, parallel execution, and actionable reporting.
• Own suite health: investigate and eliminate flaky tests, reduce execution time, and keep pass-rate signal trustworthy.
• Execute and maintain runs on real devices and cross-browser grids (e.g. BrowserStack / Sauce Labs / device farms).
Test Execution
• Perform functional, integration, system, regression, and API testing on web and mobile applications.
• Execute both manual and automated test cases; convert high-value repeatable manual cases into automated coverage.
• Validate backend behaviour through API testing (REST) and SQL database checks.
Defect Management
• Work closely with developers to reproduce, analyze, and resolve issues; drive them to closure.
• Distinguish genuine product defects from test/environment issues before raising them never mask a real bug by adjusting a test.
• Maintain clear, reproducible documentation of bugs, test results, and root-cause findings.
Reporting & Communication
• Prepare test reports summarizing test activities, automation coverage, outcomes, and quality metrics.
• Communicate test progress, release readiness, risks, and results to stakeholders and leadership.
• Publish periodic quality dashboards (coverage, defect trends, automation pass rate, execution time).
Collaboration & Mentoring
• Collaborate with cross-functional teams including developers, product managers, and business analysts to ensure software quality.
• Review automation code written by other QA engineers and enforce coding and design standards.
• Mentor junior and mid-level QA engineers on automation practices, debugging techniques, and testing fundamentals.
Required Skills
Automation
• 4+ years of hands-on automation experience, with strong command of Playwright for web UI automation.
• Hands-on experience with Appium for native/hybrid mobile app automation on Android and iOS.
• Proficiency in TypeScript / JavaScript (or strong equivalent OOP language experience with willingness to work in TypeScript).
• Has built an automation framework from the ground up, not only added scripts to one that already existed.
• Experience with API test automation and response/schema validation.
• Working knowledge of Git and branching workflows; comfortable raising and reviewing pull requests.
Testing Techniques
• Expert in test case design, test execution, and defect reporting.
• Strong understanding of the software development life cycle (SDLC) and software testing life cycle (STLC).
• Solid grasp of test design techniques — boundary value analysis, equivalence partitioning, decision tables, risk-based testing.
Tools & Technologies
• Bug tracking tools such as JIRA, Bugzilla, or similar.
• Test management tools such as TestRail, Zephyr, BrowserStack Test Management, or similar.
• CI/CD tooling — Jenkins, Bitbucket Pipelines, GitHub Actions, or similar.
• Cloud device/browser labs such as BrowserStack or Sauce Labs.
Domain Knowledge
• Proven experience testing both web and mobile applications.
• Good working knowledge of SQL for database testing and data validation.
• Familiarity with performance or security testing basics is an added advantage.
Good to Have
• Experience introducing contract testing, service virtualisation, or API mocking to de-risk dependent services.
• Performance testing experience with JMeter, k6, or Gatling, and the ability to interpret results.
• Security testing basics — OWASP Top 10 awareness, and use of tools such as OWASP ZAP or Burp Suite.
• Experience with visual regression and accessibility automation (Percy, axe-core, Lighthouse).
• Docker/Kubernetes familiarity for containerised test execution.
• Experience defining and tracking quality KPIs — escaped-defect rate, automation ROI, mean time to triage.
• Test data management strategy at scale — seeding, masking, and environment isolation.
• Experience defining a shift-left or in-sprint automation model and getting a team to adopt it.
• Exposure to observability tooling (Grafana, Datadog, Sentry) for correlating test failures with system behaviour.
• Experience applying AI-assisted tooling to test generation, failure triage, or code review, with judgement about where it should not be trusted.
Soft Skills
• Excellent analytical and problem-solving skills; able to root-cause an issue rather than report only the symptom.
• Strong attention to detail and commitment to delivering high-quality results.
• Good communication and interpersonal skills; able to present quality status confidently to stakeholders.
• Ownership mindset — takes responsibility for release quality end to end.
Collaboration and communication: Proactive monitoring and collaboration with team members and internal departments are necessary to guarantee seamless operations at the Centre.
How the role Interact with other teams or Individuals: Ensure effective communication and coordination between different cross functional teams to align the technology function with overall business goals.

Work arrangement
No