D2C Manager

About GRIPIT
GRIPIT is India's partner for global consumer brands. We work with some of the world's most innovative names Narwal, EcoFlow, SharkNinja, BISSELL, Yale, and more - and build their complete India presence from scratch.
From import and distribution to eCommerce, performance marketing, and after-sales support, we handle the full stack. Our job is to make sure great global products reach Indian consumers the right way with the right brand experience, the right price, and the right support.
With 16+ international brands in our portfolio and operations across D2C, marketplaces, and modern retail, we move fast and think long-term. We're not just a distributor. We're a growth partner.
What You'll Do
Own revenue and growth targets for the D2C channel - traffic, conversion, retention, AO
Identify gaps in the funnel and fix them: drop-offs, pricing, UX, catalogue, campaign
Spot new business opportunities - bundles, categories, customer segments, market whitespace
Build relationships with key partners, agencies, and platform teams to drive better outcome
Work closely with marketing, ops, category, and CX teams to execute without friction
Use data to make decisions - sales trends, customer behavior, cohort analysis, campaign performance
Drive repeat purchase through CRM: Email, WhatsApp, loyalty, post-purchase journey
Own new product go-to-market on D2C - launch planning, content, pricing, performance tracking
Keep the day-to-day running smoothly while staying focused on what moves the needle
What we are looking for
5–8 years in D2C, eCommerce, or consumer-facing growth roles
You've owned a number and hit it - not just supported someone who did
Strong with data: comfortable in GA4, Excel/Sheets, and eCommerce dashboards
You understand the full customer journey - from first click to repeat order
Fast-moving, low-ego, high-ownership - you figure things out and get them done
Experience in consumer electronics, lifestyle, or premium brands is a plus
Bachelor's in Business, Marketing, or related field

Work arrangement
No