Operations Director

Role Description
An Operations Director is responsible for overseeing business operations, improving efficiency, managing resources, and ensuring operational performance supports overall business objectives.
Key Responsibilities
Develop and implement operational strategies, policies, and procedures.
Oversee daily business operations and organizational performance.
Set operational targets, KPIs, budgets, and performance standards.
Optimize processes, workflows, resources, and operational efficiency.
Lead, manage, and develop operations teams.
Monitor costs, productivity, quality, and service performance.
Identify operational risks, issues, and improvement opportunities.
Coordinate with finance, sales, HR, procurement, and other departments.
Manage suppliers, contractors, service providers, and business partners.
Ensure compliance with company policies, regulations, and safety standards.
Monitor operational budgets, expenses, forecasts, and cost controls.
Prepare operational reports, performance analysis, and management updates.
Resolve operational challenges and implement effective solutions.
Improve customer service, quality, productivity, and business processes.
Drive continuous improvement and support long-term business growth.
Qualifications
Bachelor’s degree in Business Administration, Operations Management, Management, or a related field.
Extensive experience in operations management and senior leadership.
Strong knowledge of business operations, process improvement, and resource planning.
Experience managing teams, budgets, suppliers, and cross-functional projects.
Strong analytical, strategic, and problem-solving skills.
Excellent leadership, communication, negotiation, and decision-making abilities.
Strong financial and commercial awareness.
Experience with ERP, CRM, and business management systems is advantageous.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Ability to manage multiple priorities and deadlines.
UAE/GCC business experience is preferred.
Professional, organized, accountable, proactive, and results-oriented.

Work arrangement
No