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Role: Associate Account Manager – Client Servicing
Company: LWYD Interactive LLP
Location: Bangalore
Job Summary:
We are seeking an Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.
Responsibilities:
Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.
Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.
Demonstrate a strong understanding of AI tools and solutions, with the ability to take and manage AI-related briefs effectively.
Leverage prior experience in handling AI-driven projects or campaigns to ensure seamless execution and delivery.
Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.
Monitor and analyse client feedback to identify areas for improvement and growth.
Assist in the preparation of client reports and presentations.
Stay up to date with industry trends and best practices in client servicing and account management.
Requirements:
Bachelor's degree in Business, Marketing, Communications, or a related field.
1-2 years of experience in a client-facing role, preferably in a marketing or advertising agency.
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
Strong understanding of AI tools, platforms, and emerging technologies.
Prior experience handling AI-related briefs and AI-driven projects is required.
Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.
Knowledge of digital marketing, social media, and online advertising is a plus
If this is you, we would love to hear from you. Join our team and play a pivotal role in bringing brand visions to life.
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