Business Operations Specialist

Business Operations Specialist — India (Remote)
At Frisco Analytics, we specialize in Enterprise Data Management and Cloud Migration Services, helping businesses revolutionize how they harness and utilize data. Our expertise in Cloud Data Management Services enables us to design tailored strategies and integration plans that drive data-driven digital transformation. With a global team of experts, we ensure swift and effective deployment of scalable data platforms, empowering organizations to unlock the full potential of their data.
Our flagship product, LakeFusion is a Databricks native solution for Master Data Management (MDM). Designed to enable organizations to harness the power of Delta Lake and Unity Catalog.
The Role
We're hiring a Business Operations Specialist to be the operational backbone behind our sales, contracting, and partner motion. You'll own the coordination and administration that keeps deals moving: assembling RFP/RFI/RFQ responses, shepherding contracts through signature, setting up vendor and procurement records, keeping sales and marketplace systems clean, and turning one-off scrambles into repeatable processes.
This is a high-leverage, cross-functional role. You'll work directly with our operations lead and touch nearly every part of how the company runs — legal, sales, finance, and partnerships. It's ideal for someone highly organized who likes owning process end to end and wants to grow with an early-stage company.
What You'll Do
RFP / RFI & proposal operations
Coordinate end-to-end responses to customer RFPs, RFIs, and security/vendor questionnaires — managing timelines, gathering inputs from the right people, and assembling polished, deadline-ready submissions.
Build and maintain a reusable answer library and content repository so we stop reinventing responses each time.
Navigate customer procurement portals and supplier-registration systems, keeping submissions accurate and on time.
Contract administration
Run the contract lifecycle operationally: intake, version tracking across redline rounds, chasing signatures, and confirming full execution.
Maintain a clean, searchable contract repository and track key dates — renewals, expirations, and obligations — so nothing slips.
Prepare and populate standard templates (MSAs, order forms, NDAs, license agreements) from approved language for review.
Procurement & vendor operations
Set up and maintain vendor records in customer procurement systems (e.g., SAP, GEP) to unblock POs and payments.
Complete supplier-registration and prospective-supplier packets, and serve as the operational point of contact for procurement requests.
Sales & revenue operations
Keep CRM and pipeline data clean and current; support quote, order-form, and pricing preparation from approved structures.
Assist with reporting on pipeline, deal stages, and other operating metrics.
Marketplace & partner operations
Support listing and enablement administration across Databricks Apps, Databricks Marketplace, and Azure Marketplace.
Help maintain SI and referral partnership documentation and enablement materials.
Process & documentation
Document repeatable processes and SOPs; organize shared drives and knowledge bases.
Identify recurring bottlenecks and propose simpler, standardized ways of working.
What You'll Bring
5+ years in business operations, sales operations, contract administration, bid/proposal coordination, or a comparable operations role — ideally at a B2B SaaS or technology company.
Exceptional organization and attention to detail; comfortable owning many moving parts and deadlines at once.
Strong written English and clear, proactive communication across time zones.
Hands-on comfort with business tooling — CRM (e.g., Salesforce), spreadsheets/docs, and document management; quick to learn new systems.
A process-builder's instinct: you don't just complete tasks, you make them repeatable.
Discretion and sound judgment handling confidential commercial and contractual information.
Nice to Have
Exposure to RFP/proposal tooling and response management.
Familiarity with procurement platforms (SAP, GEP, Ariba) or enterprise vendor-onboarding processes.
Familiarity with cloud/data marketplaces (Databricks, Azure, AWS).
Experience supporting a US-based team from India.
Scope of the Role
This is a back-office operations and coordination role. It supports the commercial process administratively but does not carry authority to negotiate contract terms, set pricing, or bind the company. Commercial negotiation, deal terms, pricing decisions, and signature authority remain with the [Sales / Alliances / Operations leadership] team. The Business Operations Specialist prepares, coordinates, tracks, and administers — final commercial decisions and approvals sit above this role.
Logistics
Location: India, remote.
Hours: 4 hours through mid-morning Central.

Work arrangement
No