TCM / TPM Associate- Consumer Health

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.
We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.
For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).
‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency
Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.
Job Description
1. Trade Claims Processing
Receive, review, and validate customer trade claims.
Verify claims against approved schemes, contracts, promotions, rebates, and trade agreements.
Ensure complete supporting documentation is available before processing.
Process credit notes, deductions, rebates, and settlements within defined SLAs.
2. Claims Validation & Controls
Validate customer eligibility, promotion period, volumes, rates, and commercial terms.
Identify duplicate, incorrect, or non-compliant claims.
Escalate disputed or exceptional claims for approval.
Maintain proper audit trail and supporting documentation.
3. Financial Accounting & Reconciliation
Support monthly trade accrual review and reconciliation.
Ensure claims are adjusted against appropriate accrual balances.
Coordinate with Finance to ensure accurate GL coding and accounting treatment.
Assist in month-end and year-end closing activities relating to trade spends.
4. Dispute Resolution
Coordinate with Sales, Commercial, Customer Service, and Finance teams to resolve claim disputes.
Track open claims and ensure timely closure.
Follow up with customers for missing documentation or clarifications.
5. Reporting & Analytics
Prepare periodic reports on:
Claims received and processed
Aging analysis
Rejected claims
Outstanding deductions
Trade spend utilization
Identify trends and recommend process improvements to reduce claim cycle time and errors.
6. Compliance & Governance
Ensure adherence to company policies, trade agreements, and SOX/internal control requirements.
Support internal and external audits by providing claim documentation and reconciliations.
Highlight potential risks, leakages, or control gaps.
Qualifications
B.Com / M.Com / MBA / CA Semi Qualified / CMA Semi qualified

Work arrangement
No