Senior/Lead AI Software Engineer, Agentforce for Supply Chain

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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
Join an agile team with deep startup roots. We operate as a high-velocity 'startup-within-Salesforce,' following our recent acquisition. You'll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a '0 to 1' product with the founding team, while leveraging Salesforce's world-class Data Cloud and security infrastructure to drive immediate global impact at scale.
Global supply chains still rely on slow, manual processes—email, spreadsheets, and fragmented data. The economy moves fast but supply chains don't, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.
Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: "I've been waiting for this for 20 years."
As a Senior/Lead AI Software Engineer, for the Agentforce Supply Chain - Agent Team, you will drive the ongoing development of our agents. These agents complete complex tasks requiring specific outputs reliably. They plan their work ahead of time and execute on that plan in order to drive consistency, correctness, and automation.
What You'll Actually Be Doing
Drive Agent Development & Architecture
Lead development of intelligent agents that complete complex supply chain tasks with reliability and consistency
Spearhead architectural decisions for distributed systems serving millions of users with 24/7 availability
Design and implement planning systems that enable agents to execute multi-step workflows autonomously
Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Lead Technical Strategy
Partner with Product Management and Executive Leadership to translate business vision into multi-year technical roadmaps
Guide technical decision-making for AI model deployment, safety constraints, and reliability frameworks
Drive adoption of enterprise-grade observability tools and cloud infrastructure best practices
Mentor & Collaborate
Mentor engineers to improve code quality, AI/ML practices, and system design
Collaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features
Take on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic environment
Engage directly with customers to gather insights and validate technical approaches
Participate in hiring decisions and contribute to our culture of continuous learning
You're Our Person If...
B.S. in Computer Science with coursework in Artificial Intelligence (M.S. preferred)
5+ years (7-12 for Lead, 4-8 for Senior) of industry experience in Software Engineering, with a focus in AI/ML
Proficiency in multiple programming languages such as Python, Go, Java, or C++
Strong background in APIs, data modeling, and databases
Proficient with modern AI orchestration frameworks (e.g., LangChain, LlamaIndex) and production-grade serving libraries like vLLM or Hugging Face TGI.
Demonstrated ability to work both independently and collaboratively in a dynamic environment
Excellent written and verbal communication skills
Passion for continuous learning and development in AI technologies, and enthusiasm for mentoring peers
A proven collaborator who can manage stakeholders and drive consensus across diverse engineering and product teams.
Experience with enterprise-grade observability tools (e.g., Splunk) and cloud infrastructure (AWS/GCP).
A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This polic