Program Director, Hospitality Consulting (Toronto)

Program Director, Hospitality Consulting
Location: Toronto
Join the Oracle Hospitality Revolution: Unlock Your Potential as a Program Director!
Oracle Hospitality seeks a Program Director to join its Oracle Consulting for Industries Business Unit. This role will leverage technology and value-added processes to deliver strategic cloud solutions, decrease costs, and increase flexibility to meet business revenue targets. The Program Director will also manage project portfolios, resources, best practices, analysis, reporting, and knowledge sharing.
What You'll Do:
As a Program Director in the Oracle Consulting for Industries Business Unit, you will:
Oversee all project delivery for one or more nominated accounts, within the Consulting Program portfolio.
Support Project Managers to plan and deliver managed services projects consistently on-time and on-budget
Design, implement, and educate on standard Program Management processes aligned to the scope of Consulting.
Standardize reporting and business processes aligned with Consulting Initiatives
Provide program leadership through all phases of the project lifecycle.
Determine resource needs and communicate requests for personnel.
Anticipate and proactively remediate project issues internally and with customers.
Partner with Cloud Operations to ensure successful transition from delivery to day two operations.
Strive to consistently improve customer satisfaction, delivery times, and service levels while reducing costs.
What You'll Bring:
Bachelor's degree in a business or computer-related field
3+ years of related experience in a best-in-class project management organization
Experience in Hotel and/or restaurant management operations
Successful management of Oracle OPERA installations and version upgrades, Oracle Food & Beverage, and retail application installations
Knowledge and understanding of Oracle hospitality products and services.
Broad, strong technical knowledge encompassing Datacenter technologies, LAN/WAN Networking, Database, Platform, and application.
Experience utilizing enterprise project management tools such as Primavera.
Excellent communication and presentation skills, with the ability to express complex concepts in plain language.
Strong leadership capabilities and interpersonal skills
Ability to learn quickly and adjust to changing priorities while maintaining a positive, can-do attitude.
Project Management Professional (PMP) Certification is a plus.
Preferred Qualifications:
7+ years of project management, product design, or related industry management experience
Experience working in a matrix business environment, with a track record of delivering results through collaboration and working with internal and external organizations and individuals
Strong technical knowledge and experience with Oracle Hospitality products and services
Experience with cloud-based technologies and solutions
What We're Looking For:
We're seeking a seasoned Program Director who can leverage technology and value-added processes to drive project portfolio management, resource management, and process improvement. If you have a passion for innovation, customer satisfaction, and team leadership, and are looking for a challenging and rewarding role, we want to hear from you!
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Directeur de programme, Services-conseils en hôtellerie
Description courte
Transformer l’avenir de l’hôtellerie! Diriger des programmes infonuagiques stratégiques qui favorisent l’innovation, la création de valeur pour l’entreprise et la réussite des clients.
Directeur de programme, Services-conseils en hôtellerie
Joignez-vous à la révolution d’Oracle Hospitality : Libérez votre potentiel en tant que directeur de programme!
Oracle Hospitality recherche un directeur de programme pour se joindre à son unité d’affaires Services-conseils Oracle pour les industries. Ce poste consistera à tirer parti de la technologie ainsi que de processus à valeur ajoutée pour fournir des solutions infonuagiques stratégiques, réduire les coûts et accroître la flexibilité afin d’atteindre les objectifs de revenus de l’entreprise. Le directeur de programme gérera également les portefeuilles de projets, les ressources, les pratiques exemplaires, les analyses, la production de rapports et le partage des connaissances.
Ce que vous ferez :
En tant que directeur de programme au sein de l’unité d’affaires Services-conseils Oracle pour les industries, vous serez chargé de :
Superviser la réalisation de tous les projets pour un ou plusieurs comptes désignés, au sein du portefeuille de programmes de Services-conseils.
Soutenir les gestionnaires de projet dans la planification et la réalisation de projets de services gérés, en respectant systématiquement les échéanciers et les budgets.
Concevoir, mettre en œuvre et former les équipes aux processus normalisés de gestion de programme harmonisés avec la portée des services-conseils.
Standardiser les rapports et les processus opérationnels en fonction des initiatives des services-conseils.
Assurer le leadership du programme à toutes les étapes du cycle de vie du projet.
Déterminer les besoins en ressources et communiquer les demandes de personnel.
Anticiper les problèmes de projet à l’interne et chez les clients, puis y remédier de façon proactive.
Collaborer avec l’équipe des opérations infonuagiques afin d’assurer une transition réussie entre la livraison et les activités d’exploitation subséquentes