Business Development Associate

Company Description Urban Company is a technology-driven platform that connects customers with trusted professionals for a wide range of home and beauty services, including repairs, cleaning, salon, and spa experiences. The company focuses on simplifying urban living by delivering reliable, high-quality, and transparent services. Urban Company operates across India, UAE, Singapore, and KSA, and offers Native, an in-house brand of smart home solutions that make everyday living safer and simpler. Its Skill India–certified service professionals are trained through comprehensive programs in partnership with NSDC, supporting dignified livelihoods and consistent service standards. Joining Urban Company means contributing to a fast-growing service marketplace built on innovation, trust, and customer-centricity.
Role Description The Business Development Associate role is a full-time, on-site position based in Ahmedabad. The individual in this role will identify and pursue new business opportunities, including onboarding and nurturing service partners, and driving category growth in the local market. Day-to-day responsibilities include conducting market research, generating and qualifying leads, preparing and delivering presentations to internal and external stakeholders, and supporting partnership negotiations. The role also involves collaborating with cross-functional teams to improve service offerings, monitor performance metrics, and implement initiatives that enhance customer satisfaction and partner success. The Business Development Associate is expected to maintain accurate records of activities, provide regular reporting, and actively contribute ideas to strengthen Urban Company’s presence in Ahmedabad.
Qualifications
Strong communication skills with the ability to build relationships, manage stakeholder expectations, and convey ideas clearly and professionally.
Proficiency in presentation skills and developing effective presentations for internal reviews, partner meetings, and client pitches.
Experience in lead generation and market research, including identifying target segments, analyzing competition, and tracking market trends.
Basic understanding of business development, sales, or account management processes in a fast-paced, consumer-facing environment.
Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
Comfort with data analysis and using tools such as spreadsheets or dashboards to monitor performance and inform decisions.
Ability to work on-site in Ahmedabad, manage multiple priorities, and operate both independently and within a team environment.
Prior experience in marketplace platforms, consumer services, or startups is an advantage but not mandatory.

Work arrangement
No