Student Enrollment & Lead Conversion Specialists

Student Enrollment & Lead Conversion Specialists
Help international students turn ambition into action.
We’re hiring a Student Enrollment & Lead Conversion Specialist to support prospective students through the university application journey while driving strong lead follow-up and conversion. This is a great fit for someone who combines empathy, confidence, and commercial instinct—someone who can guide students clearly while also turning interest into enrolment outcomes.
In this role, you’ll speak with international students, answer questions about admissions and compliance requirements, follow up on enquiries, and build trust through every interaction. You’ll also proactively engage leads, handle outreach calls, and help move prospects from initial interest to successful application progress.
What you’ll do
Handle inbound calls from international students seeking guidance on university applications and admissions processes
Follow up on online form submissions from university webpages
Make outbound calls to warm and cold leads to support conversion efforts
Explain admissions requirements, documentation, timelines, and compliance policies clearly and patiently
Provide culturally sensitive support to students from diverse backgrounds
Track follow-ups, student progress, and key interactions accurately in CRM systems
Work closely with the wider team to meet conversion goals and maintain a high-quality candidate experience
What we’re looking for
3–4+ years of experience in customer support, admissions, education recruitment, student advisory, or sales
Strong English communication skills, both spoken and written
Confidence handling both inbound support conversations and outbound lead conversion calls
Ability to explain complex processes in a simple, reassuring way
Self-motivated, proactive, and comfortable working in a fast-paced environment
Reliable high-speed internet and a quiet work setup
Bachelor’s degree preferred, but strong non-degree candidates are welcome to apply
Willingness to work a fixed Monday to Friday, 9:00 AM to 6:00 PM US Pacific Time schedule with a 1-hour unpaid break
Candidates should be open to building a long-term career in the industry for at least 2 years
What’s in it for you
Permanent work from home
Immediate hiring opportunity
Health insurance coverage for eligible locations
A meaningful role supporting students through life-changing education decisions
Assessment process
As part of the interview process, shortlisted candidates will complete a brief mock sales conversation. This is designed to assess communication style, consultative selling ability, and how well you provide clear, value-led guidance.
Apply now
If you’re confident on calls, skilled at building rapport, and motivated by helping students move toward their academic goals, we’d love to hear from you.

Work arrangement
No