Product Design, Senior Associate - Card

Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As a Product Design Senior Associate in the Design & Customer Experience Card Benefits Experience Design Team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
In the Design & Customer Experience Card Benefits Experience Design Team, you will work alongside other product designers, content strategists and researchers to craft solutions to problems that affect the benefits ecosystem of Chase card customers. You will work cross-functionally with product and engineering partners to bring them to fruition and interface with our data & analytics team to understand the outcomes and impact of your output.