Inside Sales Specialist

Company Description Imptech Scientific is a growing science and technology company focused on delivering innovative solutions and high-quality products to research, industrial, and healthcare customers. The organization is committed to supporting scientific progress through reliable instruments, consumables, and services that help clients improve productivity and accuracy. Imptech Scientific values collaboration, integrity, and customer-centric thinking, creating an environment where team members can contribute ideas and see tangible impact. The company offers opportunities for learning, professional development, and career growth in a dynamic, performance-driven setting.
Role Description The Inside Sales Specialist is a full-time, on-site role based in Chennai. This position is responsible for managing inbound and outbound sales calls, qualifying leads, and converting opportunities into orders for Imptech Scientific’s products and solutions. Day-to-day tasks include engaging with prospects and existing customers, understanding their requirements, preparing quotations, and following up to close sales. The role involves maintaining accurate records in the CRM system, coordinating with field sales and operations teams, and supporting marketing campaigns with timely lead follow-up. The Inside Sales Specialist also works to ensure high levels of customer satisfaction by responding to inquiries, resolving issues, and providing clear, professional communication at all times.
Qualifications
Candidates should possess strong Inside Sales and Lead Generation skills to manage pipelines, qualify prospects, and drive conversions.
Candidates should possess customer-focused abilities in Customer Satisfaction and Customer Service to handle inquiries, resolve concerns, and build long-term relationships.
Candidates should possess excellent Communication skills, including clear verbal and written communication and active listening.
Relevant experience in B2B sales, preferably in scientific, technical, or industrial products, is beneficial.
Ability to work with CRM tools, handle data accurately, and use basic productivity software (e.g., spreadsheets, presentations) is preferred.
Strong organizational skills, attention to detail, and the ability to manage multiple opportunities simultaneously are desirable.
A bachelor’s degree in science, engineering, business, or a related field is advantageous but not mandatory for highly experienced candidates.

Work arrangement
No