Lead, Digital Products

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
What you'll do
Own and manage key aspects of the product lifecycle, from discovery and design through delivery, validation, and adoption.
Translate business objectives into clear product requirements, user stories, and acceptance criteria, ensuring traceability across the lifecycle.
Identify, assess, and mitigate risks arising from evolving requirements, UX/design dependencies, and cross-team delivery constraints.
Partner closely with UX teams to ensure product designs are feasible, aligned to requirements, and execution-ready.
Facilitate stakeholder workshops, reviews, and decision forums with mid to senior-level stakeholders.
Support Agile delivery execution, including backlog refinement, dependency management, and product clarification.
Track and communicate product/project health, including scope, risks, dependencies, and delivery progress.
Collaborate with engineering, analytics, and QA teams to ensure business and quality expectations are met.
Support UAT planning, release notes, training materials, and product adoption activities.
What you'll bring
6+ years of experience in digital product management and enterprise solution delivery.
Proven experience managing complex products/workstreams across discovery, design, and delivery phases.
Strong expertise in product requirements, user stories, and acceptance criteria creation.
Demonstrated ability to manage risks and dependencies in multi-stakeholder environments.
Strong understanding of enterprise/digital applications and user-centered design.
Excellent stakeholder management, communication, and problem-solving skills.
Experience working in global, cross-functional teams.
Familiarity with Agile tools such as Jira and Confluence.
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach
How you’ll grow:
Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com

Work arrangement
No