IS Application Operation Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
IS Operations Lead
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Your role and responsibilities
In this role, you will have the opportunity to support the organization’s vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness.
The work model for the role is: #Li-hybrid
This role is contributing to the division area
You will be mainly accountable for:
Manage the application lifecycle, including onboarding, development coordination, and Build-to-Run handover.
Define and maintain application support processes, including ServiceNow onboarding and Incident, Access, and Change Management.
Coordinate third-party services, including RFPs, contracts, ticket management, and task prioritization.
Be accountable for the resolution for any incident or change which has or might have a major impact on the relevant IS application
Oversee application-related budgets, costs, purchase orders, and software license management.
Provide business support and collaborate with stakeholders to ensure application quality, security, and continuous improvement.
Providing consultation and advice, as well as supporting the implementation of new IT services or changes to existing ones
Building and maintaining strong relationships with business representatives and support teams
Your background:
Master degree in Computer Science or related field
Experience in managing applications and delivering effective support & maintenance services.
Knowledge of cloud infrastructure and related technologies.
Responsibility for end-to-end delivery, independence, discipline, ability to work under time pressure
Basic Knowledge of Azure & SharePoint administration
Fluency in English is essential (written and spoken)
Experience in Agile/Waterfall methodology
Knowledge of Azure DevOps & Portal is a plus
Experience in project management is a plus
More about us
ABB’s Electrification (EL) Business Area is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
If you are looking for big, global challenges, Information Systems (IS) is the place to be. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.
We are looking for an Application Operation Specialist to support the full lifecycle of business applications, including onboarding, maintenance, and continuous improvement. The role ensures that applications are properly documented, managed, and aligned with IT service management standards and business requirements.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.