Implementation Consultant

Key purpose of the role:
BiofuelCircle's platform supports daily business operations across the
bioenergy supply chain.
The Platform Operations Executive will work closely with business and
operations teams to help them use the platform effectively, complete
platform-related activities, and follow defined processes. The role will
support platform adoption through training, user assistance, follow-ups,
and operational coordination.
The role reports to the Platform Operations Lead and plays a key role in
ensuring smooth day-to-day platform operations
What Key Tasks will be involved?
Support users in performing day-to-day activities on the
BiofuelCircle platform.
• Train users on platform features, workflows, and business
processes.
• Monitor platform usage and identify pending actions or process
deviations.
• Follow up with users and stakeholders to ensure activities are
completed on time.
• Assist users in resolving platform-related operational issues.
• Conduct online and on-site training sessions whenever required.
• Support platform implementation and adoption initiatives.
• Validate data and identify process gaps or user challenges.
• Track operational issues and escalate unresolved matters to the
Platform Operations Lead.
• Create user guides, training material, and process
documentation.
• Work closely with operations, logistics, plant, and business
teams.
• Travel to operational locations, plants, and partner sites when
required.
• Understand the business and operate on the platform
Opportunity:
Opportunity to work with a fastgrowing company in a priority bio- energy sector.
• Work with a highly engaged & motivated team

Work arrangement
No