Order Handling Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Team Leader
__
Now we are looking for a Specialist to join our order handling team. You will provide support to sales representatives, respond to customer enquiries, and perform complete order handling processes. We expect you to perform well in an international team environment and have exceptional people and communication skills in English.
Tasks and responsibilities:
Quote preparation in SAP based on the pricing policy of the respective unit
Coordinate and adapt offers using the input from different departments (including sales, product management, legal, Tech Support, project management, logistics)
Ensures that offers meet the company's budget and profitability targets
Checking and approving orders and quotations for a colleague
Customer order handling from purchase order to the point of delivery.
Prepares and manages sales support documentation
Expediting orders ensuring materials are delivered within Quoted timescale
Invoicing of delivered orders
Creation of delivery, import & export documentation
Clearing any Basware requests for unmatched invoices
Clearing invoices in dispute
General Filing, Archiving and Administration as required by the department
Responding to customer technical & non-technical queries relating to Spare Parts
Identification of the customer's request. In case the requirement is out of the scope of supply, handing it over to the responsible division
Personal skills:
Excellent social, communication and writing skills
Customer and result oriented
Excellent attention to detail
Good organizational skills
Ability to multitask
Ability to read in technical documentation
Requirements:
SAP knowledge
Fluent in Czech and English language, written and spoken.
Capability to achieve business results and work under pressure
Computing skills MS Office
Experience working in a sales or logistics environment
ABB offers:
· Work on a permanent basis and a vision of long-term cooperation
· Interesting work and the prospect of stable and long-term employment
· Stable and fair remuneration
· Language courses, use of foreign languages
· Wide opportunities for expanding professional and qualification education, growth in the field of professional practice
· 25 days of vacation and 7.5 hours of working time in addition
· Possibility of working from home once a week after integration
· Multisport card
· Financial contribution to the benefit portal (2-3% of the monthly salary in addition)
· Subsidized meals in the company cafeteria
· Extra time off for special life situations
· Loyalty bonuses for years of service
· Mobile phone and benefit SIM cards with a preferential flat rate
· Flexible start/end of working hours
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.