Credit Support Associate I

Make an impact on a critical credit monitoring process that supports disciplined, well-controlled lending. In this role, you will help maintain strong portfolio integrity through timely, accurate covenant compliance assessments. You will work through established routines, escalate exceptions appropriately, and partner effectively with stakeholders. If you enjoy structured analysis and managing a portfolio of work with clear deadlines, this role offers strong development opportunities.
As a Credit Support Associate in the Credit monitoring team, you assess borrower compliance with credit agreement terms and help identify potential defaults across syndicated and bilateral facilities. You interpret financial and other covenants, apply established routines to deliver accurate evaluations, and escalate non-routine issues to senior team members. You collaborate with stakeholders using clear communication, thoughtful conflict management, and strong time management to deliver reliable service.
Job responsibilities
Determine whether borrowers have breached covenants and are in default under credit agreement terms
Interpret credit agreements and related legal documents to identify parties requiring setup in the system of record for ongoing covenant monitoring
Perform credit analysis, review documentation, and monitor ongoing compliance with financial covenants across an assigned borrower portfolio
Calculate cash flow and leverage ratios in accordance with the specific terms defined in credit agreements
Build and maintain working knowledge of relevant industries (e.g., real estate, financial institutions) and secured lending products, including borrowing base facilities
Determine grid-based performance pricing as defined in agreements to support appropriate compensation for credit risk
Provide training, guidance, and quality review support for junior team members, as applicable
Adhere to defined quality control standards and service level agreements with internal business partners
Support resolution of escalations from underwriting and respond promptly to inquiries from business partners
Adapt to changing work priorities and support team needs with a collaborative, service-oriented mindset
Required qualifications, capabilities and skills
Ability to interpret credit agreements and related documentation to evaluate covenant compliance
Proficiency in reviewing borrower financial information to support covenant calculations and compliance assessments
Ability to understand complex credit transactions and summarize key transaction terms clearly
Working knowledge of common loan products and structures (e.g., revolving lines of credit, term loans, borrowing base facilities)
Strong verbal and written communication skills to engage stakeholders across levels
Ability to work independently with minimal supervision, including effective time management and prioritization
Proficiency with Microsoft Office tools, including strong Microsoft Excel skills
Commitment to quality control, process discipline, and accurate documentation
Preferred qualifications, capabilities and skills
4 years of experience in banking and/or financial analysis
Bachelor’s degree in Business, Accounting, Finance, or a related field
Experience assessing credit risk for real estate developers, investors, real estate operating companies, or investment funds
Experience supporting continuous improvement initiatives to optimize lending workflows and enhance operational efficiency
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
Experience creating quantitative reporting to track performance and support data-informed decision-making
Additional information
Visa sponsorship is not available for this position.
Work schedules will be full-time in office, on a 40-hour per week schedule.