Assistant Director of Event Experience - Waldorf Astoria New York

After undergoing a transformative restoration, The Waldorf Astoria New York is now open and has reignited its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests with the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Instagram, Facebook, YouTube
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Events, you’re not just providing leadership and direction for the hotel’s events function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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Here's what you'll do during a typical day:
Implement strategic initiatives: Assist in driving innovative event strategies and continuously refining processes to deliver high quality, best-in-class experiences
Provide hands-on leadership: Assist in leading event operations, ensuring strong and consistent engagement with internal stakeholders, team members, guests, and suppliers
Serve as an events SME: Apply industry expertise and best practices, stay current on event trends, and represent Hilton in professional associations
Partner in sales support efforts: Assist with the sales process and participate in client site inspections to drive event business growth and ensure that all event solutions align with Hilton's standards
Support financial management: Assist with overseeing budgets, forecasting, and cost reporting while optimizing staffing, space usage, and resource allocation
Champion company culture: Support a collaborative, high-performing team by embodying Hilton’s values, fostering a guest- and team member-centric environment, and actively engaging with colleagues through meaningful interactions
Develop and guide talent: Assist in talent development by supporting career growth initiatives, mentoring team members, and maintaining an open-door policy to foster engagement, resolve conflicts, and ensure a productive work environment

Work arrangement
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