Assistant manager - HR Operations

Elevate Your Career with Elliott Davis
At Elliott Davis, our mission is to make a positive impact on our clients, our people, and our communities. We are committed to elevating every experience through a culture of care, collaboration, and continuous growth. Guided by our core values - Do the Right Thing, Service to Others, Mutual Respect, Always Getting Better, and Quality—we create opportunities for talented professionals to thrive.
About Opportunity
We are seeking a proactive and detail-oriented Assistant Manager – HR Operations to manage end-to-end HR operational processes and ensure an exceptional employee experience throughout the employee lifecycle. This role will be responsible for onboarding, background verification (BGV), employee documentation, HR data management, analytics, compliance, process improvements, and employee engagement initiatives. The ideal candidate should possess strong operational excellence, stakeholder management, and analytical capabilities while maintaining high standards of accuracy and confidentiality.
What You'll Do
1. Employee Onboarding & Pre-Boarding
Manage end-to-end onboarding activities for new hires.
Coordinate pre-joining formalities, documentation collection, offer acceptance tracking, and joining readiness.
Liaise with employees, hiring managers, and support teams to ensure a seamless onboarding experience.
Conduct onboarding orientations and facilitate employee integration into the organization.
Track onboarding metrics and continuously improve the onboarding process.
2. Background Verification (BGV) & Compliance
Initiate and monitor background verification checks for new hires.
Coordinate with external verification vendors and internal stakeholders.
Ensure timely closure of BGV cases and resolution of discrepancies.
Maintain audit-ready records and ensure compliance with company policies and statutory requirements.
Support internal and external audits relating to employee records and HR processes.
3. Employee Documentation & HR Records Management
Maintain and update employee personnel files and HRIS records.
Ensure accurate documentation related to joining, confirmation, transfers, promotions, and exits.
Manage employee letters, contracts, policy acknowledgments, and compliance records.
Ensure data integrity, confidentiality, and adherence to record retention policies.
4. HR Operations & Employee Lifecycle Management
Drive day-to-day HR operations processes efficiently and accurately.
Support employee lifecycle activities including onboarding, role changes, confirmations, and offboarding.
Partner with payroll and HR teams to ensure employee data accuracy.
Identify process gaps and implement automation and process improvements.
5. HR Analytics & Reporting
Generate HR dashboards, reports, and operational metrics.
Analyze onboarding, attrition, headcount, BGV, and employee data trends.
Provide insights and recommendations to improve operational efficiency and employee experience.
Support leadership reporting through data-driven analysis and presentations.
6. Employee Engagement & Experience
Plan and execute employee engagement initiatives, events, and recognition programs.
Support employee wellness, culture-building, and inclusion activities.
Partner with business leaders to enhance employee experience and engagement scores.
Conduct feedback surveys and help drive action plans based on employee insights.
What We're Looking For
Bachelor's degree in Human Resources, Business Administration, or related field, MBA/PGDM in HR preferred.
7-9 years of experience in HR Operations, Employee Lifecycle Management, or Shared Services environment.
Experience in handling onboarding, BGV, employee documentation, and HR compliance processes.
Exposure to HR analytics and reporting.
Strong HR Operations and process management expertise.
Advanced Excel and data analysis skills.
Strong stakeholder management and communication skills.
Knowledge of labor law compliance and HR policies.
Process improvement and automation mindset.
Strong planning, organization, and problem-solving skills.
Why Join Us?
Collaborative, people-first culture focused on professional development.
Opportunity to play a key role in shaping the employee experience across the entire employee lifecycle.
Opportunity to lead and enhance critical HR functions including onboarding, background verification, employee records management, and compliance
Drive employee engagement initiatives and contribute to building a positive and inclusive workplace culture.
Hybrid work flexibility after onboarding and training period.

Work arrangement
No