Travel & Expense Experts

About the Role
We are looking for an experienced Travel & Expense (T&E) Specialist to manage end-to-end employee expense reimbursement processes while ensuring compliance with corporate travel and expense policies. The role will be responsible for expense report auditing, corporate card reconciliation, payment processing, stakeholder support, and continuous process improvement within a global shared services environment.
The ideal candidate should possess strong knowledge of SAP Concur, ERP systems, travel policy compliance, and employee expense management.
Key Responsibilities
Travel & Expense Operations
Process and review employee expense reports through SAP Concur.
Validate receipts, supporting documents, business purpose, and policy compliance.
Review expense claims for accuracy before approval and payment processing.
Process employee reimbursements within agreed SLAs.
Handle corporate credit card (AMEX) reconciliations and settlement.
Support manual expense claims where required.
Expense Audit & Compliance
Audit expense reports to ensure compliance with company travel and expense policies.
Identify duplicate, non-compliant, and fraudulent claims.
Verify VAT/GST applicability where relevant.
Maintain complete audit documentation.
Payment Processing
Execute employee reimbursement payments.
Support payment scheduling and payment run activities.
Resolve payment failures and banking issues.
Coordinate with Treasury for payment execution.
Employee & Stakeholder Support
Resolve employee queries related to travel expenses and reimbursements.
Manage shared mailbox and ticketing system.
Coordinate with HR, Payroll, Finance, and Business teams.
Support global stakeholders across multiple regions.
Corporate Card Administration
Monitor corporate card transactions.
Ensure timely reconciliation of outstanding card balances.
Coordinate with employees for missing receipts and pending submissions.
Support monthly AMEX card settlements.
Reporting & Controls
Prepare T&E dashboards and MIS reports.
Track SLA performance and ageing reports.
Support internal and external audits.
Identify opportunities for process automation and continuous improvement.
Required Skills
Strong experience in Travel & Expense (T&E) Operations
SAP Concur
Employee Expense Processing
Corporate Card Management (AMEX)
Expense Audit
Policy Compliance
Reimbursement Processing
Payment Processing
Vendor & Employee Query Resolution
Shared Mailbox Management
SLA Management
Reporting & Analytics
Stakeholder Management
Preferred Technical Skills
SAP S/4HANA
SAP Fiori
SAP VIM
SAP Ariba
Oracle JDE
Coupa
Freshdesk or Ticketing Tools
Microsoft Excel (Advanced)
Qualifications
Bachelor’s degree in commerce, Finance, Accounting or Business Administration
MBA / Finance qualification preferred
Preferred Experience
10-18 years of experience in Travel & Expense and Accounts Payable operations.
Experience working in Global Business Services (GBS) or Shared Service Centers.
Experience supporting global regions such as EMEA, APAC, Americas, or ANZ.
Experience in SAP Concur implementation, UAT, or process transition is an advantage.

Work arrangement
No