Account Manager – US Healthcare Staffing

Location: Indore (On-site)
Shift: US Night Shift
About the Role
We are hiring an experienced Account Manager to support our US Healthcare Staffing team. This is a client-facing role requiring excellent communication, strong coordination skills, and hands-on experience working with US Healthcare clients, MSPs, and VMS platforms.
Key Responsibilities
Coordinate with clients and MSPs for submissions, interviews, feedback, offers, placements, and extensions.
Act as the bridge between Recruiters, Clients, Account Managers, Credentialing, and Operations.
Handle client communication, follow-ups, and escalations professionally.
Attend client/vendor calls, prepare meeting notes, and drive action items.
Track candidate progress from submission to onboarding and extension.
Monitor upcoming requirements and ensure timely recruiter follow-ups.
Maintain accurate ATS/VMS updates and operational trackers.
Work closely with the Recruitment Manager to ensure smooth day-to-day operations.
Requirements
Experience in US Healthcare Staffing Operations, US HR, or Recruitment Operations.
Mandatory experience working with US Healthcare clients, MSPs, and VMS platforms.
Excellent verbal and written English communication (this is the most important requirement).
Strong client coordination, stakeholder management, and problem-solving skills.
Experience with ATS platforms such as Ceipal, Bullhorn, or similar is preferred.
Ability to multitask and work effectively in a fast-paced US staffing environment.
What We Offer
Career growth opportunities
Dynamic, fast-paced US Healthcare Staffing environment
Opportunity to work with leading healthcare clients and MSPs

Work arrangement
No