Field Collections Manager

Company Description FinAGG Technologies Private Limited is a fast-growing fintech organization focused on financing India’s largest distributor and retailer network. Founded and led by seasoned finance professionals with successful experience in VC-funded ventures and global company exits, FinAGG combines domain expertise with innovative technology. Its platform is trusted by over 20 leading corporate houses in India and is actively disrupting the lending market. The company places SME/MSME businesses and retailers at the core of its vision, supporting the backbone of India’s creation and consumption ecosystem. Team members join a mission-driven environment that supports Atmanirbhar Bharat and inclusive financial growth.
Role Description The Collections Manager is a full-time, on-site role based in Chennai. This position is responsible for overseeing collections operations, including monitoring overdue accounts, following up with clients, and ensuring timely recovery of dues in line with company policies. The role involves analyzing account performance, identifying high-risk cases, and implementing strategies to reduce delinquencies and improve collection efficiency. The Collections Manager will collaborate with sales, credit, and operations teams to resolve customer issues, negotiate repayment plans, and maintain accurate documentation and reporting. This role also includes guiding and mentoring collection staff, ensuring compliance with regulatory requirements, and contributing to continuous process improvements.
Qualifications
4-8 years of strong collections and credit control skills, including experience with overdue account management, recovery strategies, and portfolio monitoring.
Excellent communication, negotiation, and stakeholder management skills to handle client interactions and internal coordination.
Strong experience in Collections, NPA & Recovery
Expertise in Hard Bucket Collections
Hands-on experience in Business Loan Collections (Mandatory)
Good exposure to the local market
Excellent team handling, negotiation & recovery management skills

Work arrangement
No