Client Service Executive

Job Responsibilities:
Manage Client Accounts: Develop and maintain strong relationships with clients, serving asthe primary point of contact for their needs, inquiries, and concerns.
Understand Client Requirements: Gather and analyse client briefs to comprehend theirobjectives, preferences, and expectations for advertising campaigns or projects.
Coordinate Project Execution: Liaise between clients and internal teams, such as creative,media, and production, to ensure smooth execution of projects while meeting clientexpectations and deadlines.
Present Proposals and Reports: Prepare and present advertising proposals, campaignstrategies, progress reports, and performance analytics to clients, highlighting achievementsand areas for improvement.
Provide Strategic Guidance: Offer strategic advice and recommendations to clients based onmarket trends, consumer insights, and advertising best practices to enhance campaigneffectiveness and achieve desired outcomes.
Resolve Issues and Conflicts: Address client concerns, complaints, or conflicts promptly andprofessionally, seeking mutually beneficial resolutions to maintain positive clientrelationships.
Stay Updated on Industry Trends: Keep abreast of industry developments, competitoractivities, and emerging advertising trends to offer innovative solutions and maintain acompetitive edge.
Foster Client Loyalty: Proactively engage with clients to identify opportunities for upselling orcross-selling additional services, aiming to increase client satisfaction and retention.
Ensure Compliance and Quality: Ensure all advertising materials and campaigns adhere toregulatory requirements, industry standards, and agency quality benchmarks, maintainingthe agency's reputation for excellence.
Requirements:
Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field.
1–2 years of experience in an advertising or marketing agency environment.
Excellent verbal and written communication skills.
Strong presentation skills with the ability to build and deliver engaging client presentations.
Proficient in MS Word/Excel for drafting briefs, reports, and documents
Highly organized with strong attention to detail.
Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
Passionate about advertising, brand building, and creative communication.
If you believe you possess the essential qualities to be a valuable addition to our team, kindly contact us at jobs@nyasa.co.in or call 87800-80515.

Work arrangement
No