Associate AR Caller

Position: AR Caller & Sr. AR Caller
Location: Coimbatore, Tamil Nadu, and Cochin, Kerala
Job Type: Full-Time (Work from Office / Work From Home)
Shift: Night Shift
About Us:
Wave Online Infoway [P] Ltd is a leading provider of US healthcare revenue cycle management (RCM) solutions. We are looking for experienced AR Callers and Senior AR Callers to join our growing team. If you have expertise in physician billing and accounts receivable processes, this is the perfect opportunity for you!
Key Responsibilities:
• Make outbound calls to insurance companies to follow up on outstanding claims.
• Review and analyze claims for accuracy and timely resolution.
• Address and resolve billing issues, ensuring payment of outstanding claims.
• Maintain accurate documentation of all call activities as per company protocols.
• Achieve daily, weekly, and monthly targets for calls and collections.
• Collaborate with team members to address complex issues and improve processes.
Qualifications:
• Minimum of 1 year of experience in AR calling within the US healthcare sector.
• Mandatory: Experience in physician billing and end-to-end RCM processes.
• Strong knowledge of accounts receivable and claims processing.
• Excellent communication and negotiation skills.
• Proficiency in billing software and electronic health record (EHR) systems.
• Ability to work in a night shift environment and meet deadlines.
• Detail-oriented with strong organizational and analytical abilities.
• Education: Any graduation.
• Fluency in English (both verbal and written).
Experience Level: 1–3 years
Why Join Us?
Be part of a dedicated team providing top-notch AR services to our clients in the US healthcare sector. At Wave Online Infoway, we value professionalism, expertise, and a commitment to excellence.

Work arrangement
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