Manager - Global Admissions Strategy & Counselling

Company Overview:
Rostrum Education supports students and families in their journey to gain admission to the world’s most competitive universities. With personalised mentorship, expert guidance, and a proven track record, we help students craft strong, standout applications.
In the 2025 admissions cycle, our students secured 10+ Oxbridge offers and 15+ Ivy League offers, showcasing the strength of our strategies and the quality of our mentorship. From Oxford to Harvard, Cambridge to Columbia, we help ambitious students turn their aspirations into achievement.
With Rostrum, students benefit from a strategy that can increase their chances of admission up to 5 times, helping them turn their ambition into achievement and applications into success stories.
Position Overview:
The Global Admissions Strategy & Counselling Manager will lead a team of four to five counsellors while personally owning a portfolio of students, combining hands-on counselling excellence with structured team leadership.
The role requires 4-5 years of end-to-end global university admissions experience, a strong record of student outcomes, and the ability to uphold counselling quality through strategic case reviews, profile oversight, collaboration with specialist teams (including writing), and coaching junior counsellors. This role is suited to someone who leads by example, takes accountability for both individual and team delivery, and is deeply invested in long-term student outcomes.
Note: Immediate joiners preferred.
Key Responsibilities:
1. Individual Counselling & Profile Building:
Personally manage an assigned portfolio of students end-to-end, developing personalised, milestone-driven application strategies covering college positioning, narrative direction, and activity framing
Guide students in building differentiated profiles - facilitating the right capstone projects, research papers, internships, and competitions aligned to their goals and target universities
Support students with essay and personal statement development, standardised test preparation (SAT, ACT, APs), financial aid identification, and international application platforms (Common App, UCAS, etc.)
2. Team Leadership, Quality Oversight & Development:
Lead, manage, and mentor a team of 4-5 counsellors, maintaining a clear view of all active student cases and ensuring consistent, high-quality delivery across the team
Review and quality-check team output - including session notes, college lists, student plans, and profile strategies - providing direct, specific feedback that raises quality over time
Coach junior counsellors through case reviews and one-on-one guidance, building team resources such as playbooks, SOPs, and essay feedback frameworks that improve consistency over time
3. Client Engagement, Risk Management & Escalation Handling:
Maintain consistent, proactive communication with students and parents, managing expectations and ensuring clients feel informed and confident throughout the journey
Personally manage escalations requiring managerial intervention - de-escalating parent conflicts, resolving student disengagement, and handling service quality complaints with a resolution-first mindset
Deliver consistently high-quality counselling experiences that lead to organic referrals and long-term trust
4. Outreach, Research & Reporting:
Represent Rostrum as an admissions subject-matter expert by delivering academic guidance and awareness sessions at schools, in coordination with internal teams
Conduct ongoing research on global university trends, evolving admissions policies, and emerging academic programmes to keep the team's knowledge current and competitive
Track and document college admission outcomes for all assigned students, maintain accurate CRM records, and present a consolidated view of team-wide delivery health to senior leadership
Qualifications & Skills:
Bachelor's degree in Liberal Arts, Education, or a related field
4–5 years of hands-on university admissions counselling experience, with at least 1-2 years in a team lead or supervisory capacity
Direct responsibility for college selection, application strategy, and student outcomes
Strong knowledge of global admissions systems across the US, UK, Canada, and beyond (Common App, UCAS, etc.)
Proven ability to manage and develop a team while maintaining high individual counselling standards
Excellent written and verbal communication skills with a strong eye for detail in essays, student plans, and application materials
Proficient in MS Office, G Suite, and CRM tools with strong data management and organisational skills
Ability to manage competing priorities in a fast-paced, deadline-driven environment
Why Join Rostrum Education?
Collaborate with former Ivy League and Oxbridge admissions officers in a dynamic, mission-driven environment
Lead a high-performing team and make a direct impact on student outcomes at scale
Competitive salary, performance-based incentives, and clear pathways for career growth
Be part of a team that has helped students secure offers from Oxford, Harvard, Cambridge, Columbia, and more

Work arrangement
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