Operations Executive

Company Description Compass Tourism is a leading Destination Management Company (DMC) in India, known for innovation, local expertise, and authentic travel experiences. With over 15 years of experience in ground services, the company specializes in experiential and special interest tours across Gujarat, Rajasthan, Uttar Pradesh, Madhya Pradesh, and other key regions. A nationwide presence and a strong network of 150,000+ travel agents and partners are supported by on-ground teams, an in-house fleet, professional escorts, and experienced tour managers. Compass Tourism focuses on niche segments such as cultural immersion, wellness retreats, wildlife adventures, and heritage trails, aligning offerings with evolving travel trends. The company is committed to quality, integrity, and innovation, continuously redefining how travelers explore India.
Role Description The Operations Executive will oversee day-to-day tour operations, ensuring smooth coordination between travel agents, on-ground teams, and internal departments. Responsibilities include managing bookings, itineraries, and logistics, monitoring service delivery, and resolving operational issues to maintain high customer satisfaction. The role involves coordinating with fleet and escort teams, tracking schedules, and updating stakeholders on tour status and changes. The Operations Executive will support process improvements, maintain accurate records, and contribute to operational reports and analysis. This is a full-time, on-site role based in Ahmedabad.
Qualifications
Candidates should possess strong Operations and Operations Management skills to coordinate tours, logistics, and service delivery.
Candidates should possess solid Analytical Skills to track performance, identify issues, and support data-based decision-making.
Candidates should possess excellent Communication and Interpersonal Skills to collaborate with teams, partners, and travelers.
Relevant experience in tourism operations, travel agencies, or hospitality will be advantageous.
Ability to work in a fast-paced environment, manage multiple tasks, and maintain attention to detail.
Proficiency with office productivity tools and basic travel/booking software.
Graduate degree in business, tourism, hospitality, or a related field is preferred.

Work arrangement
No