Enrollment Specialist

The candidate will have responsibilities across the following functions:
Application Review and Processing:
Review enrolment applications for accuracy and completeness.
Ensure all required documentation and information are submitted.
Maintain and update client records in the CRM system.
Communication with Potential Clients:
Reach out to leads via phone, WhatsApp, and email.
Educate them about Elevate Now's programme, process, and benefits.
Address queries and concerns with clarity and empathy.
Guide interested users through each step of the enrolment journey.
Seamless Onboarding:
Ensure a smooth transition from lead to active user.
Coordinate internally with health coaches and doctors to prepare for client onboarding.
Follow up with enrolled users for confirmation and readiness.
Team Collaboration:
Work closely with health coaches, operations, and medical teams.
Share feedback from potential clients to improve the enrolment experience.
Participate in team huddles and performance reviews.
Requirements:
Strong communication skills in Hindi and English.
Prior experience in telecalling, inside sales, or customer onboarding preferred.
Ability to explain complex health-related services in simple terms.
High attention to detail and follow-through.
Must have a laptop and a stable WiFi connection.
Comfortable working 6 days/week (Mon-Sat).
Immediate joiners only.

Experience
3-7 yrs