Relationship Manager (MBA Fresher)

Company Description NoBroker.com is India’s first and only PropTech unicorn, offering a brokerage-free property search platform that directly connects owners with tenants and buyers. By removing middlepersons and information asymmetry, NoBroker creates a transparent marketplace powered by advanced technology. Founded in 2014 by alumni of IITs and IIM, the company now serves millions of customers every month and has raised significant funding from leading global investors, including Google. With a team of 5000+ professionals, NoBroker provides a wide range of real estate and home services, such as verified properties, home loans, rental agreements, and society management software. The company operates in major Indian cities and offers a meritocratic culture, strong growth opportunities, and competitive compensation.
Role Description The Relationship Manager role at NoBroker HR is a full-time, on-site position based in Bengaluru. The Relationship Manager will engage with property owners, tenants, and buyers to understand their requirements, provide guidance on suitable options, and ensure a smooth end-to-end experience on the NoBroker platform. Responsibilities include handling inbound and outbound customer interactions, explaining service offerings, resolving queries, following up on leads, and maintaining strong client relationships to drive satisfaction and retention. The role also involves coordinating with internal teams, updating records in CRM systems, tracking progress against targets, and sharing feedback to improve processes and services. Relationship Managers are expected to work independently, meet performance goals, and uphold NoBroker’s customer-centric and brokerage-free value proposition.
Qualifications
Strong customer relationship management, client servicing, and stakeholder communication skills.
Excellent spoken and written communication, negotiation, and interpersonal skills.
Ability to understand real estate requirements, provide consultative guidance, and handle objections effectively.
Comfort with using CRM tools, online platforms, and basic data tracking or reporting.
Proactive problem-solving attitude, ownership mindset, and ability to work in a fast-paced environment.
Prior experience in sales, customer success, relationship management, or real estate services is an advantage.
Bachelor’s degree in any discipline; business, commerce, or related fields preferred.
Willingness to work on-site in Bengaluru and align with a performance-driven, merit-based culture.

Work arrangement
No