Technical Client Support Executive

We are looking for a technically strong and client-focused Technical Client Support Executive / Technical Consultant who can work directly with clients to provide technical guidance, project support, training, mock interviews, and interview preparation.
The ideal candidate should have a strong understanding of software development, IT technologies, and real-world project environments, along with excellent communication and presentation skills.
Key Responsibilities
Conduct technical mock interviews and mock calls with clients.
Evaluate clients' technical knowledge, communication, and ability to explain projects.
Provide constructive feedback and guidance for improvement.
Prepare clients for real-world technical interviews and discussions.
Develop and prepare real-world IT/software projects based on client requirements and targeted job roles.
Explain project architecture, technologies, modules, responsibilities, and workflows to clients.
Prepare project documentation, technical explanations, and interview-ready project scripts.
Help clients understand their project responsibilities and technical contributions.
Create structured technical training materials, presentations, documentation, and learning guides.
Develop role-specific training content based on technologies and job requirements.
Keep training materials updated according to current industry practices and technologies.
Help clients explain their technical experience, projects, responsibilities, and problem-solving approaches confidently.
Explain complex technical concepts in a simple and understandable manner.
Resolve client questions related to projects, technologies, development processes, and technical interviews.
Provide ongoing technical guidance throughout the client's preparation journey.
Research current technologies, tools, frameworks, and industry practices.
Collaborate with internal teams to improve technical training and client-support processes.
Required Technical Skills
Candidates should have practical knowledge of one or more of the following areas:
Software Development / Software Engineering
Java / Python / .NET / JavaScript
SQL & Databases
REST APIs & Microservices
Cloud Platforms – AWS / Azure / GCP
DevOps & CI/CD
Git / GitHub
Data Engineering / Analytics
Web Technologies
System Design & Application Architecture
Agile / SDLC
Basic troubleshooting and debugging
Strong knowledge in at least one technology stack is required.
Required Soft Skills
Excellent verbal and written communication
Strong presentation and explanation skills
Ability to communicate technical concepts to non-technical audiences
Strong analytical and problem-solving skills
Confident in conducting one-on-one sessions and technical discussions
Good interpersonal and client-management skills
Ability to work independently and manage multiple clients
Strong documentation and content-creation skills
Preferred Qualifications
Bachelor's degree in Computer Science, IT, Engineering, or a related field.
2+ years of experience as a Software Engineer, Technical Consultant, Technical Trainer, Application Support Engineer, or similar role.
Real-world software development or IT project experience.
Experience conducting technical interviews, training, mentoring, or client-facing sessions is a plus.
Who We're Looking For
We are looking for someone who can think like a Software Engineer and communicate like a Technical Consultant.
The person should not only know the technology but also be able to explain it, teach it, build project scenarios around it, conduct technical discussions, and prepare clients for real-world interviews.

Work arrangement
No