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Title: Salesforce Business Analyst
Job: Contract & Part Time
Work Hours: 3-4 hours a Day
Start Date: As soon as possible
Technical Interview: Thursday (Sep, 17) at 1:00 PM EST
OVERVIEW:
Our client is a boutique Salesforce consultancy. They run tightly scoped, AI-augmented delivery for retail clients, and we are hiring a part-time Senior Salesforce Business Analyst for a live luxury-retail org (Sales/Service plus custom POS, inventory, and clienteling) that went live in July and is now in warranty and change-request mode. The seat is part analyst, part functional lead. You personally work the change-request backlog from raw request to accepted, funded, delivered work, and you run the client rhythm that keeps it moving. You will work directly with the firm's principal (CTA-track architect), who owns architecture and commercial policy.
This is not a coordinator seat. You personally do the analysis work, run the meetings, and move the backlog.
HOW WE WORK
AI-augmented by design. We expect you to use AI tools daily and to review everything they produce before it ships. Verified output only.
Part-time. Roughly 15-20 hours per week to start, US business hours, anchored on a weekly steering rhythm. Hours may grow with the account.
Immediate start.
WHAT YOU WILL OWN
The client change-request backlog in Salesforce, end to end. Triage, refinement, acceptance criteria, and status hygiene. Drive the pre-build pool down and keep it down.
Weekly steering and sponsor-level status with the client's owner and VPs. Arrive prepared, leave with decisions.
Converting delivered work into accepted, funded work. Package acceptance evidence, run the authorization flow, keep the enhancement-hours pool elected and topped up.
Client-facing communications for the account, drafted inside our approval workflow, so nothing ages silently in either court.
Chasing client-court items, including question responses, decisions, and approvals.
Operating and improving the AI-assisted intake and delivery pipeline. Review AI-triaged tickets, validate outputs, feed the build lane.
Commercial hygiene on the account. Invoice follow-through, past-due chasing, and bill-versus-absorb calls surfaced with evidence.
REQUIREMENTS
4+ years of Salesforce delivery in a BA, PM, or engagement-lead seat on the consulting side, fluent in requirements, acceptance criteria, and UAT.
A proven client-facing operator. You have run steering meetings and difficult commercial conversations (scope, change orders, collections) with executive sponsors.
Working knowledge of Salesforce configuration concepts (objects, flows, permissions), enough to write buildable requirements. Developer skills are not required.
Evidence-first written communication, and comfort working inside an AI-augmented pipeline with human approval gates.
Retail, POS, or ERP-adjacent domain exposure is a plus; jewelry or luxury retail is ideal.
US-based, with US work eligibility.
Solo independent contractor. The person applying is the person doing the work.
Video-on for interviews and standing meetings, and identity verification before onboarding.
Written disclosure of concurrent engagements. Active work for a competing Salesforce consultancy is disqualifying; other engagements are fine if disclosed.
All access is personal and non-transferable. Your own credentials, least-privilege permissions, no shared accounts. Credential sharing ends the engagement immediately.
Work arrangement
No
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