Senior Marketing Program Specialist

Do you love uncovering hidden trends in online conversations? Ready to transform
Social media from a publishing output into a powerful business intelligence engine?
Join our Global Social Media Team
Our Global Social Media Team during an exciting period of growth, enhancing how our brand engages with audiences. The team converts complex online discussions into actionable insights, turning social media into a real-time intelligence tool. This approach fosters trust and strengthens strategic connections with audiences worldwide, ensuring meaningful engagement and impactful business outcomes.
Partner with the best
Join Akamai as a Senior Social Intelligence Strategist to enhance our social presence into a real-time intelligence platform. Reporting to the Trust, Community, and Intelligence Lead, this role involves leading conversational listening and executive measurement storytelling. Deliver actionable insights to refine editorial strategies, boost community engagement, monitor competitor trends, and identify factors that build audience trust effectively.
As a Senior Marketing Program Specialist, you will be responsible for:
Performing real-time conversational monitoring across LinkedIn, Reddit, and YouTube to identify cloud, AI, cybersecurity trends and updating key stakeholders.
Owning executive-ready measurement storytelling, delivering monthly readouts and quarterly POVs on content that earns audience trust and consideration
Delivering actionable, data-driven recommendations to the social team regarding editorial direction, video formats, and executive voice activation regularly
Do what you love
To be successful in this role you will:
Demonstrate 6+ years of expertise in social listening, digital analytics, or market intelligence, ideally within tech, cloud, or cybersecurity sectors for 6+.
Show expertise using enterprise social listening tools, social media management platforms, and native channel analytics across various networks.
Possess exceptional data storytelling skills, with a proven ability to translate complex data sets into clear, executive-ready insights
Demonstrate a strategic mindset, capable of transforming raw conversational signals into actionable creative and editorial recommendations effectively.
Build your career at Akamai
Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.
With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.
Learn more
Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

Work arrangement
Yes