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JOB DESCRIPTION
Designation: IT Executive / IT Support Executive
Department: IT / Administration
Reporting To: Management / HR & Admin
Job Summary
Responsible for managing and maintaining the company's IT systems, desktops, laptops, software, antivirus, and network infrastructure. Ensure smooth day-to-day IT operations, system security, and proper maintenance of IT records.
Key Roles & Responsibilities
Systems & Laptop Maintenance
Maintain and troubleshoot desktop computers, laptops, printers, and other IT equipment.
Ensure all systems are functioning properly and support employees with IT-related issues.
Coordinate hardware repairs and replacements when required.
Software & Antivirus Updates
Install and update operating systems and required software.
Ensure antivirus software is installed, updated, and functioning properly.
Monitor system security and take preventive measures against malware and viruses.
Maintain software licenses and ensure authorized software usage.
Networking
Basic knowledge of LAN, WAN, Wi-Fi, routers, switches, and network connectivity.
Maintain and troubleshoot office network connections.
Coordinate with internet service providers and external IT vendors when required.
Support network connectivity for systems, servers, and printers.
IT Records & Documentation
Maintain records of computers, laptops, printers, servers, and other IT assets.
Maintain software license records, antivirus update records, and IT maintenance history.
Update IT inventory and asset allocation records.
Maintain records of IT complaints, service requests, and issue resolution.
IT Support & Security
Provide timely technical support to employees.
Ensure regular data backup coordination and basic IT security practices.
Follow company IT policies and maintain confidentiality of company data.
Required Skills & Qualifications
Diploma / Degree in Computer Science, IT, or a related field.
Basic knowledge of computer hardware and software troubleshooting.
Knowledge of networking and internet connectivity.
Knowledge of antivirus and software updates.
Good documentation and record-maintaining skills.
Good communication and problem-solving abilities.
Experience
1–3 years of experience in IT support, system administration, or a similar role.
E Mail ID - hrd@hpvalvesindia.com
Phone Number - +91 98408 34887
Work arrangement
No
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