Spanish Consent Caller

About Circle Health
Circle Health is an AI-driven care management and patient engagement platform helping physician groups, healthcare organizations, employers, and insurers improve patient outcomes while reducing healthcare costs.By combining technology with human-led care coordination, Circle Health supports Chronic Care Management (CCM), Remote Patient Monitoring (RPM), preventive care programs, and patient engagement services across the United States. Today, Circle Health supports 100+ organizations and 100,000+ lives globally.
About the Role
Circle Health is looking for experienced Patient Callers to support our growing healthcare operations team. This is primarily a calling role, where you will engage with patients, explain healthcare programs, address concerns, and obtain consent for initial healthcare visits and enrollment into care management programs. The ideal candidate should come from a background in Sales, Insurance, Healthcare, Customer Engagement, Tele calling, or Patient Outreach and should be comfortable having meaningful conversations with patients while achieving enrollment goals.
Work Distribution
70% Calling
30% Non-Calling Activities (Emails, Documentation, Google Sheets Updates, Follow-ups, Data Downloading, and Tracking)
Key Responsibilities
Conduct outbound calls to patients regarding healthcare programs and services.
Explain the benefits of care management programs and initial provider visits.
Build rapport and trust with patients through effective communication.
Address patient concerns and handle objections professionally.
Obtain patient consent for enrollment and initial visits.
Maintain accurate call notes and patient records.
Update Google Sheets, trackers, and internal systems with call outcomes.
Coordinate with internal teams regarding patient status and follow-ups.
Complete basic email communication and documentation tasks as required.
Required Skills & Qualifications
Excellent spoken English with a neutral or US-facing communication style.
Strong persuasion, negotiation, and conversational skills.
Ability to build trust and convert patient conversations into enrollments.
Comfortable handling objections and influencing decisions professionally.
Strong listening and interpersonal skills.
Basic proficiency in Google Sheets, Excel, Email Communication, and online tools.
Ability to maintain accurate records and documentation.
Preferred Experience
US Healthcare experience preferred.
Experience in telesales, insurance sales, healthcare enrollment, patient engagement, appointment setting, or customer acquisition.
Exposure to CCM, RPM, care coordination, or patient engagement programs is an advantage.
What We Offer
Remote Work Opportunity
Exposure to US Healthcare Operations
Structured Training and Support
Career Growth Opportunities
Opportunity to contribute to improving patient health outcomes
Interested can send resume to shifa@circlehealth.in

Work arrangement
No