Information Technology Project Manager

Project Manager (6 – 10 Years)
Job Profile Summary
Responsible for medium to large sized projects, often of varying scope, high complexity and non-contained risk. Projects may be concurrent or overlap.
The Opportunity
We are seeking a highly motivated Technical Project Manager with 6–10 years of experience in private cloud infrastructure and cloud computing. The role will be responsible for leading implementation and delivery of complex private cloud initiatives, coordinating cross-functional engineering teams, and ensuring secure, scalable, resilient, and operationally ready cloud platforms.
Career Level Summary
Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
Solves complex problems
Works independently, receives minimal guidance
May lead projects or project steps within a broader project or may have accountability for ongoing activities or objectives
Acts as a resource for colleagues with less experience
Level at which career may stabilize for many years or until retirement
Critical Competencies
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Key Responsibilities
Manage medium to large sized projects, often of varying scope, high complexity and non-contained risk.
Define the project from a business need, and create momentum and project acceptance.
Create an environment and a process by which the project will be successfully delivered.
Enhance and embrace accepted PM methods, procedures and quality objectives.
Develop and control time, project plans and budget.
Manage the competing needs of multiple stakeholders.
Assess and manage project variances (e.g. schedule variance); evaluate impacts to overall project commitments, evaluate and present options, and implement approved changes.
Maintain accountability for managing expectations and ensuring quality.
Communicate appropriately and persuade leadership regarding necessary action steps in a manner that demonstrates confidence and a grasp of the strategic intent of a project.
Provide tactical and strategic leadership with decision authority within the context of the project regarding priorities, timeline, resources, and issues.
Provide ongoing work direction to project team.
Provide performance feedback for team members as appropriate.
Foster and promote knowledge exchange.
Create an environment that enhances team motivation.
Assure project team works in a cohesive manner and delegate tasks appropriately.
Act as an example to the team in communicating in a timely and effective manner.
Can translate technical risks and dependencies into clear actions and communicate effectively with engineering teams and management.
Collaborate with stakeholders to define technical requirements, scope, objectives, dependencies, implementation approach, and success criteria.
Coordinate infrastructure migrations, platform upgrades, patching, lifecycle management, capacity planning, disaster recovery, and production cutovers.
Partner with network, storage, security, DevOps/SRE, Linux/Windows, and application teams to resolve technical dependencies and drive end-to-end delivery.
Manage technical risks, issues, dependencies, change activities, and service-readiness requirements and drive corrective actions.
Develop and maintain project plans, RAID logs, technical documentation, status reports, and change requests.
Communicate technical status, risks, issues, and decisions to project stakeholders and management.
Skills
Budget, Defect & Delivery Management
Business Analytics
Financial & Technical Acumen
Jira Software Skills
Leadership
Negotiation Skills
People Management
Presentation Building
Process Improvement
Project Management
Risk Assessment/Management
Stakeholder Management (external/internal)
Education
Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement
Certifications
PMP (Project Management Professional) certification preferred.
Experience
6 - 10 years of experience in the field of role required

Work arrangement
No