Marketing Operation Intern

Department: Marketing
Reports To: Social Media Manager
Organisation: BIG Education
Location: Thane West
Company Overview: We are a leading provider of Global Higher Education Services, empowering students worldwide through innovative education that fosters excellence, affordability, accessibility, and international collaboration.
Position Overview: We are looking for a witty and strategic social media executive to oversee our company's presence on a multitude of public platforms. The social media executive should create gripping content, analyze public feedback, and report on the effects of each key undertaking. You should also keep track of all access codes. To be successful as a social media executive, you should strike a delicate balance between publishing frequent outputs and maintaining consumers' interest. A top-notch social media executive will be knowledgeable about the best posting times for each social media platform.
Key Responsibilities
• Campus & Team Coordination: Manage day-to-day design request pipelines by coordinating with various colleges to capture requirements, oversee asset creation workflows, and ensure the design team implements changes efficiently.
• Event & Channel Management: Set up and manage the operational logistics for digital events, including webinars and social media initiatives.
• Data & Performance Reporting: Maintain daily, weekly, and monthly dashboards. Track, validate, and update data to identify performance gaps and coordinate timely resolutions.
• Market, Competitor & Influencer Research: Conduct deep-dive social media and market research to analyze competitor strategies and uncover new monetization opportunities. Research and identify relevant influencers across platforms to support and scale upcoming brand campaigns.
Skills & Tools
• AI & Workflow Automation: Strong interest or experience in leveraging AI tools to build, optimize, and manage automated workflows. Familiarity with automation platforms (like Zapier) to streamline repetitive operations is a major plus.
• Task & Project Management: Ability to utilize task management platforms (like Asana) to efficiently track design requests, manage deadlines, and organize campus requirements.
• Digital Platforms: Comfortable setting up and operating webinar platforms and navigating social media analytics tools.
• Communication: Clear, professional written and verbal communication skills to effectively bridge the gap between campus stakeholders and creative teams.
What We’re Looking For
• Operational Excellence: A high attention to detail with a strong focus on efficiency, logistics, and workflow management.
• Analytical Mindset: Comfortable working with data, updating historical reports, and pulling actionable insights from dashboards.
• Strong Communicator: Excellent interpersonal skills for proactive networking, external outreach, and internal team collaboration.
• Eager to Learn: A driven self-starter who is excited to figure out how to get things done efficiently.

Work arrangement
No