Customer Support Executive - EdTech

Location: Noida Sector 2 | Work Mode: Work from Office
Working Days: Tuesday to Saturday | Sunday & Monday: Fixed Off
Experience: 1years–2 years
Role Overview
We are looking for a Customer Relationship Executive to manage relationships with enrolled students, providing timely support, and ensure a smooth post-admission experience.
Key Responsibilities
Act as the primary point of contact for enrolled students.
Handle student queries and provide timely support.
Resolve student concerns and coordinate with internal teams when required.
Regularly follow up with students and maintain engagement.
Update student interactions and records in CRM.
Ensure a smooth and positive student experience.
Requirements
Graduation or Post Graduation in any discipline.
1–2 years of experience in Customer Relationship, Student Support, Counselling or EdTech.
Good communication and interpersonal skills.
Strong follow-up and problem-solving skills.
Comfortable handling student interactions over calls.

Work arrangement
No