Technical Business Analyst – Healthcare / Pharma

We are seeking an experienced Technical Business Analyst with a minimum of 4 or more years of relevant experience to effectively bridge the gap between business, client, and technology teams within a fast-paced healthcare and pharmaceutical environment.
Shift Timings- 6:30 PM IST to 3:30 AM IST
Mode- Work from Home
The ideal candidate can independently own requirements, understand technical integrations, identify gaps and edge cases early, and drive BA activities from discovery through development, QA/UAT, and production launch.
Key Responsibilities
Lead requirements and discovery discussions with clients, vendors, and internal teams.
Translate business needs into clear functional/technical requirements, user stories, acceptance criteria, business rules, and process flows.
Own requirements throughout the SDLC and proactively identify gaps, dependencies, risks, and edge cases.
Partner with developers and architects on APIs, JSON payloads, webhooks, SFTP integrations, data mapping, session management, and system dependencies.
Create clear process flows, data mappings, sequence diagrams, and integration documentation.
Confidently participate in and lead client-facing requirements and functional discussions.
Support development handoffs, QA/UAT, defect triage, and release readiness.
Work closely with Project Managers while independently owning the BA workstream and proactively escalating risks/blockers.
Manage multiple projects and priorities in a fast-moving delivery environment.
What We're Looking For
4–6+ years of Business Analysis experience, ideally in healthcare, pharma, patient services, or digital health.
Strong understanding of BRD/FRD, user stories, acceptance criteria, process flows, and requirements traceability.
Working knowledge of REST APIs, SFTP, webhooks, data mapping, and system integrations.
Experience with Jira, Confluence, Agile/Scrum, SDLC, QA, and UAT.
Experience with healthcare or pharmaceutical digital solutions, including patient engagement programs and projects requiring privacy, legal, or regulatory review ( USA) is highly preferred.
Strong client-facing communication, critical thinking, problem-solving, and stakeholder management skills.
Ability to take ownership and move work forward without requiring continuous direction.

Work arrangement
No