Food & Beverage Attendant

About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.
About the role
As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. This role will primarily focus on the breakfast team, encompassing responsibilities across the Restaurant, In-Room Dining, and Events. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:
Demonstrating high standards of customer service
Receiving orders and serving customer requests
Understanding menu content, and any changes or promotional activations
Maintaining a clean, tidy and well-prepared service area
Preparing of mise-en-place
What are we looking for?
Previous experience in crafting quality barista style coffees
Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate
Experience working in a restaurant, bar or function space is required
Thrive in a fast-paced environment
Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
Excellent personal presentation and communication skills
Have a passion for creating great experiences for our guests
Ability to work around a 7 day week roster including weekends and public holidays
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:
Worldwide travel discounts at unbelievable rates for you and your friends and family!
Competitive wages
Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

Work arrangement
No