Assistant Community Manager

Key Responsibilities
The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.
Roles & Responsibilities
1. Profit Center head (including but not limited to): • ASR and margin analysis • Expense Control • Collections • Renewals • Vendor management • Retail Management • Cost optimization
2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships
3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS
4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager
5. Vendor Management a. Conformance to Purchase-to-Pay process
6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently
7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR
8. Execution of all Company Driven ideas and initiatives
9. Team Player a. Collaborate within Team & other stakeholders to drive execution
We are looking for Candidates with: • Exemplary Customer service skills and record
• An extrovert personality
• Aware and with keen interest in current affairs
• Ambition and drive to demonstrate continuous upgradation in skills and knowledge • Enthusiasm and demonstrating noticeable participation
• Key skills in Relationship Management, Operations, Cost & Revenue Management.
• With a hunger to grow with a 2 year focus on managing additional/ increased responsibility • Excellent written and verbal communication
• Belief in Extremely strong Process execution
Eligibility: • Minimum experience of 3-5 years. • Should have managed an annual revenue of a minimum of 2.5 million INR. • Worked at a Revenue Centre in the last 2 years. • Proficient with MS Spreadsheet • Excellent communications skills
• Graduate in any stream, ** MBA preferred. ** Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,

Work arrangement
No