Psychiatry Scheduling Coordinator

Welcome to Foresight Mental Health. Join a team with purpose!
At Foresight Mental Health, we are committed to supporting our providers and offering opportunities for mental health professionals to grow, share, and mentor while providing compassionate care to our clients! We invite you to consider joining our team, dedicated to the purpose of improving access to high-quality, mental health care.
At Foresight, the Scheduling Coordinator in Psychiatry Operations is responsible for facilitating the patient’s access to psychiatric services during appointment inquiries. They will be working closely with their extended support team members in order to provide the best patient experience. In addition to working with multi-faceted systems like AMD, G-suite, and many more. The purpose of this position is to provide patient access to psychiatric care!
As a Scheduling Coordinator, you will:
Work a full-time hourly position with a remote schedule of Monday-Friday, 9AM-6PM PST
Proactively resolve issues and build trust with our patients by understanding their needs and partnering with other teams to ensure they find the best care
Directly support a high volume of new patients in enrolling and scheduling their first appointment through the phone, email, and/or chat channels
Communicate patient needs and offer suggestions for improvement to bring about positive changes
Verify medical insurance benefits for inquiring patients
Effectively utilize conflict resolution and de-escalation techniques to resolve patient issues and support distressed patients
Communicate and partner with other operations team members and providers for coordination of care
Utilize various technology platforms to successfully enroll patients and ensure success for first appointment
All other duties or special projects as assigned
What We're Looking For:
Associates Degree or equivalent experience in healthcare or mental health field
1+ years of scheduling experience
1+ years of customer experience
Proficiency in Google Suite, and EHR/EMR experience, AdvancedMD preferred
Ability to work on a computer for prolonged periods while sitting at a desk
Access to a private workspace that complies with the Health Insurance Portability and Accountability Act (HIPAA) privacy guideline
Exceptional customer service skills
Ability to handle a high volume of phone calls
Ability to work in a fast-paced environment and adaptable to change
Highly organized and a great multitasker
Motivated to learn and grow
Hard-working and creative/analytical thinking
Reliable & ethical to the core!
What you’ll receive
This is a full-time, hybrid position that pays $18-20 per hour
Comprehensive medical, dental and vision coverage
Nine company paid holidays
The opportunity to be part of a culture of connection and respect working toward our shared purpose!
Comprehensive benefits package, including medical, dental, and vision coverage;401K with company-paid match; employer provided short-term and long-term disability insurance and Employer provided basic life insurance; access to pet insurance and Student Loan counseling services; free Employee Assistance Program (EAP)
Apply today and take the next step in your career with Foresight Mental Health. Join our team and bring your expertise to transform the lives of our patients.
Thanks for your interest in working with Foresight
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Foresight is an equal opportunity employer. We’re committed to providing reasonable accommodations and will work with you to meet your needs. If you’re a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.

Work arrangement
No