Senior Site Reliability Engineer

We are looking for a full-time, remote Senior Site Reliability Engineer with 7+ years of experience to join our U.S. client. The ideal candidate will have a strong application-focused background, with experience working with PHP and Laravel applications, as well as hands-on experience with AWS infrastructure, especially AWS EKS.
This is a hybrid role with responsibilities across application-level support and AWS infrastructure. The Senior Site Reliability Engineer will support application and service reliability, address bugs, develop fixes, maintain application performance, contribute code changes through pull requests, and work with AWS infrastructure. In this role, you will work as part of an integrated team supporting production applications and services.
Our client provides integrated software and marketing solutions for the hospitality industry, specializing in short-term rental management. Their platform provides vacation rental companies with an enterprise-class Property Management System integrating booking, guest communications, and financial reporting systems - all built with partner organization integrations in mind.
Responsibilities:
Support and maintain the reliability and performance of PHP/Laravel applications and services
Support AWS infrastructure, including AWS EKS, EC2, S3, VPC, and related AWS infrastructure services
Address application bugs and production issues
Read and debug application code to identify issues
Develop and implement fixes for application-related issues
Work with developers to develop bug fixes when needed
Create pull requests for application code changes
Identify and address application performance issues
Work closely with developers and other technical teams to troubleshoot application and service issues
Support CI/CD for application deployments and monitor build times
Monitor applications and services for performance, failures, and uptime
Follow continuous integration and continuous deployment practices for application code deployment
Work within established change management processes to provide maximum uptime
Interact and coordinate with architects, developers, vendors, and internal business partners
Participate in on-call rotation
Required Experience:
Excellent English communication and collaboration skills
7+ years of experience in SRE
Hands-on experience with AWS infrastructure, especially AWS EKS, including EC2, S3, VPC, and related AWS services
3-5 years of development experience working with PHP applications and environments
Experience with Laravel
Experience reading and debugging application code
Experience troubleshooting application bugs and production issues
Experience developing and implementing code fixes
Experience creating pull requests for code changes
Experience supporting application performance and reliability
Experience with monitoring and observability tools
Experience with Git, GitHub, and CI/CD
Experience using CI/CD to deploy applications and monitor build times
Experience participating in on-call rotations and responding to production incidents
Strong collaboration skills across Engineering and technical teams
Desired Experience:
University degree or relevant industry experience
Experience with Python scripting
AWS certification
Additional Information:
Knowing your ideas are heard and matter think big!
You get to own your job and be recognized for your contributions
Work with smart and creative people
Making mistakes is human. Let's learn from them. Be transparent!
We recognize you as an individual no presumptions or judgment. Be the extraordinary you!
15 days Paid Time Off (PTO), 1 floating day, 3 sick days, and designated national holidays
Start: ASAP
About Velozient:
We are a privately held, nearshore software development company providing outsourced development resources to North American companies. Our mission is to offer development talent who enjoy taking on challenging work, want to grow their skills and experience building software, and excel in a fast-paced, dynamic team environment. We are focused on providing world-class remote resources to work as valued client team members. If this type of opportunity excites you, then consider joining our team!

Work arrangement
No