SaaS Sales Specialist (North America)

About Credibled
Credibled is a Canadian owned background screening platform headquartered in Toronto. Staffing agencies, recruitment firms and employers use us to run criminal record checks, reference checks, identity verification and social media screening in minutes instead of days. We are founder led, bootstrapped and growing.
The role
We are hiring a 360 SaaS Sales Specialist to own outbound sales into Canada and the United States from our Chennai office. You build the pipeline, run the discovery calls, demo the product, close the business, and then keep the account. Every client you sign stays yours.
Giving small and mid sized clients a real human point of contact is one of the reasons they choose us over the large enterprise providers. That only works if the person who sold the account is the person who supports it. So this role owns both.
This is a closing role with a quota. It is not lead generation for someone else to close.
You will report to Credibled's sales leadership in Toronto and work directly with the founders. You will be employed through our Chennai partner, Bumsa Talent Solutions Pvt. Ltd., and based in their Chennai office.
New business
Build pipeline through cold calling, email, LinkedIn and Sales Navigator
Qualify prospects and diagnose how they screen candidates today
Run product demos that connect Credibled to the prospect's actual hiring workflow
Own the full sales cycle from first contact through negotiation and signed business
Prepare proposals and quotations
Hit monthly and quarterly targets on new accounts and check volume
Account ownership
Onboard every client you close and get them running their first checks
Act as the named point of contact for your accounts and respond to day to day questions
Train new users at your accounts as their teams change
Watch usage across your book and step in when an account goes quiet
Grow accounts by introducing additional check types they are not yet using
Re-engage dormant accounts and bring them back into regular usage
Handle renewals, pricing conversations and escalations for your own clients
Operating
Keep prospect, deal and account data accurate in the CRM
Report weekly on pipeline, activity, forecast and account health
Work with the Toronto team on anything that needs product or operations support
Feed competitor and market intelligence back to the product team
What you need
5+ years in B2B SaaS sales carrying a closing quota
Experience owning accounts after the sale, not just handing them off
Proven track record selling to North American customers in the US, Canada or both
Strong outbound skills. You are comfortable dialling and you do not wait for inbound
Demonstrated ability to run a complete B2B sales cycle independently
Confident running product demos and converting prospects into paying customers
Strong negotiation, objection handling and closing skills
Excellent spoken and written English, including with senior decision makers
Hands on CRM experience
Willing and able to work a straight night shift aligned to North American business hours
Preferred
Experience selling HR tech, recruitment tech, background verification, reference checking, ATS or HRMS
Experience in a 360 or full cycle role where you carried both new business and an existing book
Understanding of the US and Canadian B2B technology buying process
Experience selling to HR, Talent Acquisition, Recruitment or Operations leaders
Experience with Zoho CRM, HubSpot, Salesforce or LinkedIn Sales Navigator
Who this is not for
Appointment setters and lead generation only profiles. Equally, this is not a pure account management seat. You need to be able to do both. We will ask for your quota, your attainment and the details of your last closed deal.
Shift and location
Straight night shift aligned to North American business hours. On site in Chennai, Guindy, Tamil Nadu.

Work arrangement
No