Lead Directory Services Engineer

Exceptional Hospitality Starts with You
This role is based at one of our corporate offices in Memphis, TN or Dallas, TX
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead Directory Services Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. As a part of the Directory and Collaboration Services team, reporting to the Senior Manager of Directory Services, you will support normal operations and major projects critical to providing Identity and Access management services across the enterprise, including developing, testing, debugging, and documenting platform operations, and applications integrations.
What you'll do during a typical day:
Develop and implement authentication and identity operating standards.
Develop tools and scripts to increase automation and streamline operations.
Manage the PingFederate and PingDirectory platforms providing LDAP, SAML and Oauth services to the enterprise.
Evolve the Single-Sign On and LDAP services to improve resiliency and ensure continuity of business operations.
Resolve incidents, perform root cause analysis, and improve service quality.
Complete SAML, OAuth and OIDC application onboarding through requirements analysis, design, implementation, and operational stages.
How you'll collaborate with others:
Build relationships across the Technology Directory and Collaboration Services team, along with the larger Infrastructure community, to understand how the portfolio
Take initiative to learn the interdependencies and recommend opportunities to evolve and streamline the operations
Be curious about how the systems interconnect to develop a comprehensive understanding and to promote creative solutions
Deliverables you'll take ownership of:
Create proactive processes to improve uptime and system processing which will support technology initiatives
What It Takes to Make the Stay
You have these minimum qualifications:
Five (5) years of professional work experience in Technology or related field
Three (3) years of experience working with PingFederate and PingDirectory or comparable identity federation and directory solutions
Experience coding in OGNL
Experience with Java development
Technical knowledge of Operating Platforms (Windows, UNIX, Active Directory)
This is a hybrid role and would require to be near our Dallas or Memphis office location.
Willing to travel up to 15%
It would be useful if you have:
Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
Seven (7) + years of professional work experience in Technology or related field
Five (5) + years of direct experience with Ping, LDAP, and directory structures
Three (3) + years of experience with a Java Application server (WebLogic, WebSphere, Glassfish, or Apache Tomcat)
Experience developing/implementing web interfaces (SOAP, CGI, or REST)
Experience with the Atlassian Collaboration Stack
Experience with markup languages (XML, XHTML)
Experience with multi-factor authentication solutions

Work arrangement
Hybrid