Technical Program Manager

Job Description – Sales Cloud TPM / PM-TT
We are looking for a Salesforce Sales Cloud TPM / Product Manager – Technical to drive strategy, roadmap, requirements, backlog prioritization, and delivery across Salesforce Sales Cloud and its connected enterprise capabilities.
The role will work closely with Business, Product, Architecture, Engineering, Data, Security, Operations, Legal, Privacy, and Change Management teams to translate business objectives into scalable Salesforce solutions and measurable outcomes.
Must-Have Qualifications
Strong Salesforce Sales Cloud experience, with hands-on experience working across Salesforce capabilities and enterprise integrations.
Proven experience as a Technical Product Manager, Product Manager, Technical Program Manager, or similar product/delivery leadership role.
Strong experience translating business requirements into epics, features, user stories, acceptance criteria, NFRs, and product requirements.
Demonstrated experience with product backlog ownership, prioritization, roadmap planning, and stakeholder management.
Strong understanding of Salesforce architecture, integrations, APIs, data models, platform limits, security, performance, and scalability.
Experience working with Salesforce Knowledge or enterprise knowledge/content management capabilities.
Experience working across cross-functional teams, including Business, Architecture, Engineering, Data, Security, Operations, and Change Management.
Strong understanding of enterprise integrations and data flows across multiple platforms.
Ability to balance business value, technical debt, platform health, security, reliability, and delivery capacity when prioritizing work.
Strong communication, documentation, analytical, and stakeholder-management skills.
Experience working in an Agile product development environment.
Nice-to-Have Qualifications
Experience with Salesforce CPQ, PSQ, PSA/Certinia, Opportunities, Advanced Approvals, Billing, or Revenue Recognition.
Experience with enterprise search, content taxonomy, metadata management, information architecture, or knowledge management.
Experience defining AI/GenAI knowledge governance, including RAG/grounding, approved-source management, traceability, human-in-the-loop review, and content quality.
Experience with Salesforce AI capabilities or AI-enabled enterprise knowledge solutions.
Experience with Cardholder Services and/or BIOMS.
Experience with analytics and BI platforms connected to Salesforce.
Salesforce certifications such as Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, or related certifications.
Experience with localization, accessibility, audience segmentation, and content governance.
Experience managing complex enterprise transformation or Salesforce modernization programs.
Experience with observability, release management, CI/CD, and production support for Salesforce ecosystems.

Work arrangement
No