Assistant Manager

Company Description Finova Capital is a non-banking financial company (NBFC) licensed by the Reserve Bank of India, headquartered in Jaipur. The company focuses on providing loans to urban and rural customers to support the start or growth of micro and small businesses. Founded in 2015, Finova is a young, expanding organization with a mission to transform credit delivery to unorganized, unreached, and underserved segments. The company believes that enabling micro and small enterprises can significantly contribute to India’s economic growth, enrich lives, and strengthen communities. Finova is committed to offering finance at a reasonable cost in a transparent and responsible manner to financially excluded MSME sectors.
Role Description The Assistant Manager role at Finova Capital is a full-time, on-site position based in Bijolia. The Assistant Manager will oversee day-to-day branch operations, including loan processing, documentation, and customer service for micro and small business clients. This role involves assessing creditworthiness, supporting field teams in customer acquisition, ensuring compliance with company policies, and maintaining accurate records and reports. The Assistant Manager will collaborate with senior management to meet business targets, improve operational efficiency, and uphold transparent lending practices. The position also requires regular interaction with local communities to build trust, address queries, and promote Finova’s financial products.
Qualifications
Strong customer relationship management and communication skills, with the ability to interact effectively with diverse communities.
Experience in lending operations, credit assessment, or financial services, preferably in MSME or microfinance segments.
Ability to manage branch operations, including documentation, reporting, and adherence to regulatory and internal compliance standards.
Basic proficiency in MS Office tools (Excel, Word, PowerPoint) and comfort with digital systems for loan processing and record-keeping.
Sound analytical and problem-solving abilities, with attention to detail and integrity in financial decision-making.
Bachelor’s degree in finance, commerce, business administration, or a related field; relevant experience may be considered in lieu of formal education.
Fluency in local language and working knowledge of English; familiarity with the regional market around Bijolia is an advantage.
Willingness to work on-site, travel locally as needed, and contribute to Finova’s mission of serving unorganized and unreached segments.

Work arrangement
No